Double check you’re subscription actually gets cancelled
Response from developer
Yes, the app operates on a subscription model, so it’s essential to confirm that the subscription is fully canceled to avoid future charges. You can manage and cancel your subscription directly within the app by navigating to the "More" section, selecting "Manage Subscription," and following the prompts. If you encounter any further issues or need assistance, please don’t hesitate to contact us at support@slimkit.health.
Cancel
Response from developer
Hi there, We're sorry you're experiencing trouble canceling your subscription. To cancel, please go to the "More" section of the app, select "Manage Subscription," and follow the prompts. If you continue to have issues, feel free to reach out to us at support@slimkit.health, and we’ll be happy to assist you🍀️
Works but it’s very frustrating
Response from developer
Hello! Thank you for your detailed feedback. We are pleased to hear that you enjoyed using our app and found it helpful. We apologize for the issues you've encountered and any frustration caused. To better assist you with resolving the problem and provide the necessary information, could you please contact us directly at support@slimkit.health? Our support team is always ready to help. We also appreciate your suggestions regarding app branding and instructions. We will take your feedback into account as we work on improving the app. Thank you for your patience and understanding.
SCAM! BEWARE!
Response from developer
Hi KeziaDahl, It's possible the subscription wasn't canceled properly. Please go to the app's "More" section and select "Manage Subscription" to cancel it. If you encounter any issues, contact us at support@slimkit.health, and we'll assist you.
Could be perfect
Response from developer
Thank you for your feedback! We’re glad to hear the app has been helping with your weight loss journey. You’ve raised some great points. We’ll keep your suggestions in mind as we work on making improvements. If you need any assistance with your current subscription or have any further questions, please do not hesitate to contact us at support@slimkit.health. Thanks for sticking with us!
Loved it.
Response from developer
Hi BritalyGirl, We’re thrilled to hear that you loved using our walking app and found the guidance helpful! It’s great to know that you enjoyed the pace and timing features. We’re excited to support you as you continue your journey and look forward to hearing about your progress. If you need any assistance or have questions, feel free to reach out. Keep up the fantastic work! 🌟
Not as advertised
Response from developer
Thank you for your feedback. We apologize for the confusion and any frustration caused. We value your input and will pass this along to our team for improvements.
iPad does not sync with iPhone
Response from developer
Hi! I'm sorry to hear about the difficulties you're having with the app. To help resolve these problems and discuss your refund request, please contact our support team at support@slimkit.health. We’re ready to assist you and ensure your concerns are addressed promptly.
Compliqué
Response from developer
We apologize for the inconvenience. Please contact our support team if you have any questions support@slimkit.health
What’s the point of the quiz if it’s all the same
Response from developer
We apologize for the inconvenience. Please contact our support team if you have any questions support@slimkit.health