Weight Loss Walking by Slimkit User Reviews

Reviews Summary

Top reviews

App is glitching

Whenever I open the app during my workout, the app has glitched and changed my workout times. This has happened twice in the last few days

Response from developer

Sorry to hear about the glitches you're experiencing. Please reach out to our support team at support@slimkit.health with details, and we'll help resolve this issue as quickly as possible!

This membership is a scam

I purchased and then cancelled my subscription. They have continued to charge me for this subscription long after I cancelled.

Response from developer

It’s possible the subscription wasn’t canceled properly. Please go to the app’s "More" section and select "Manage Subscription" to cancel it. If you encounter any issues, contact us at support@slimkit.health, and we'll assist you.

Horrible app

This app screwed up two days worth of my Apple Watch fitness tracking and malfunctioned my exercise ring to the point it said I did 1300 minutes of exercise. There is no setting to control the volume, so it screams updates in your ear while walking. This app is garbage. I deleted it right away.

Response from developer

Thank you for your feedback. We apologize for the issues with Apple Watch syncing and the lack of volume control. We're working on fixes and appreciate your patience. If you need further assistance, please contact support@slimkit.health.

Potential but not quite there

I love the user interface, and since I was looking for an app to keep me walking daily with a little dopamine boost each day for completing my workout, this definitely did a good job hitting that need. I like the ability to add a selfie to each workout, and the ability to pause and lock a workout while walking.

My biggest “not quite there” remarks …. 1) I can’t swipe between workout sessions without it restarting. I have adhd, and I like to see how much more I have left in a workout, but when I swipe through the steps it makes me restart the workout. 2) I wish there were a “treadmill” function. It’s disheartening to see “0.1 miles walked” after a 30 minute session since I walked on the treadmill 3) I accidentally “completed” day 1 workout and there wasn’t a way to delete that workout and restart day 1. So, I did day 2, but it said I was off track and doing the wrong workout. Either the delete needs to be added or more intuitive.

For someone who needs the oomph of a daily checkmark to complete my steps, I really like this app compared to others I’ve tried … it’s ALMOST there! Also, to note, I only care about the walking plan (not the diet plan or anything).
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Response from developer

Thank you for your feedback! We're glad you like the app. We’re working on improving swiping between sessions, adding a treadmill function, and making it easier to restart workouts. Stay tuned for updates!

Stopped working

Subscribed to the app, and it worked well for four weeks and only shows the previous walks. Doesn’t allow to record new walks. I really enjoyed walking with the app. It really helps keep you on track and losing weight. The main problem with the app is branding. When it stopped working I wanted to google the app to see if someone was going through the same, but I didn’t remember the name of the app except for Walking. Nowhere it says the name of the app or company. Had to find it online somehow but it should be at the top or bottom of the app. Then it’s the problems with instructions. Here I am, not able to use my subscription, and nowhere in the app it says anything about how to use it. When you first install it fine, but when it stopped, it stopped. My guess is that this is as simple as clicking something, but it doesn’t say anywhere, in the app or the whole internet. If there is, please send me the info. Again, I enjoyed it but the lack of info or branding makes it look like some Chinese fly-by-night that will disappear even before the subscription is over.
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Response from developer

Hello! Thank you for your detailed feedback. We are pleased to hear that you enjoyed using our app and found it helpful. We apologize for the issues you've encountered and any frustration caused. To better assist you with resolving the problem and provide the necessary information, could you please contact us directly at support@slimkit.health? Our support team is always ready to help. We also appreciate your suggestions regarding app branding and instructions. We will take your feedback into account as we work on improving the app. Thank you for your patience and understanding.

BEWARE - NOT WORTH $1

I followed the adds like everyone else and paid for the 3 months, only to discover that this app is NOT compatible with my Apple Watch and will only track my movement through my phone (which 1. I do not always carry with me and 2. that system does not track steps correctly anyways). I reached out to tech support, who gave me some vague and ultimately unsuccessful steps to try. I gave them this feedback and their response, was oh shoot - sorry about that. Absolutely wild. A scam of an app that cannot sync with the most basic of systems. DO NOT WASTE YOUR MONEY.
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Response from developer

We're sorry to hear about your experience. To track your movement with your Apple Watch, you need to start the workout directly from the watch.

Don’t buy

With all the different tracking software out there when you buy this app you have to give it access to your data. The app can’t sync with your Fitbit and requires you to walk around with your phone to track your steps. In this day and age with three kids under three carrying my cellphone in my hand is impossible. I bought an app that has no viable usage for me or for anyone else that has an active household with kids. If I hear from the company I’ll update my review.
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Response from developer

Thank you for your feedback. We understand the challenges and apologize for the inconvenience. We're working on improvements to better suit your needs.

A little misleading

I selected this app’s link in Facebook to learn more about it. I went through a questionnaire which asked me for my height, weight, etc. It repeatedly said that I would receive a personalized plan based on my answers. When asked how much time per day I wanted to walk, I selected the answer that was something like 5-10 minutes. Before I could receive my personalized plan, I had to pay. I even went with the upsell of the premium plan, which was to include two guidebooks.

Although I had indicated 5-10 minutes a day for the length of my walks, the plan showed over 30 minutes a day! The end of the questionnaire said I would receive my plan by email. I never received it. I was only able to see it in the app. I also never received the guidebooks.

Update: I’ve updated my rating from 1 star to 3, because their customer service responded to my complaint quickly and refunded my money.
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Response from developer

Thank you for sharing your experience. We apologize for any confusion or frustration caused by our app's process. Regarding the plan not being received via email, we apologize for the inconvenience. Please contact us directly at support@slimkit.health so we can assist you further and resolve any outstanding issues promptly.

Sync across devices

I have 2 phones for separate countries which I frequently travel to and I have downloaded the app on both phones. Can I sync my activities across the devices?

Response from developer

Unfortunately, no. Many users have requested not to sync due to different devices being used by different family members. However, making this an optional feature is an interesting idea we’ll consider. Thanks!

Just do not

Look. I am obese and just had a baby, and I can’t even break a sweat with this thing. Basically walking ten minutes a day and then I walk another twenty minutes to an hour that the app doesn’t track because so actually need a little exercise. Doesn’t appear to be any sign of adjusting to my feedback. It asks if the workout was too hard or too easy. It is always too easy. And then it is too easy again and forever. I need my money back and to verify that I did not mistakingly sign up for a recurring payment plan. That would be an extreme waste of money.
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Response from developer

Hi Bobby, we’re sorry that your experience did not match your expectations.  The intensity of each workout depends on chosen Plan. To manage it please tap More - Change training plan. Moreover, there is a special option to track your walking when the training is finished. Please tap More - Settings - Keep tracking when workout is finished - On. Please, keep in mind that you can also choose a Free Walk option: the app will track the distance, pace and calories based on your personal workout duration: More - Free Walk. For further assistance, please, reach us via in-app or at support@slimkit.health, and we'll be happy to explain more or advise on what may help you become healthier or send a word of motivation if needed 🍀 Looking forward to your message!

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