App is glitching
Response from developer
Sorry to hear about the glitches you're experiencing. Please reach out to our support team at support@slimkit.health with details, and we'll help resolve this issue as quickly as possible!
This membership is a scam
Response from developer
It’s possible the subscription wasn’t canceled properly. Please go to the app’s "More" section and select "Manage Subscription" to cancel it. If you encounter any issues, contact us at support@slimkit.health, and we'll assist you.
Horrible app
Response from developer
Thank you for your feedback. We apologize for the issues with Apple Watch syncing and the lack of volume control. We're working on fixes and appreciate your patience. If you need further assistance, please contact support@slimkit.health.
Potential but not quite there
My biggest “not quite there” remarks …. 1) I can’t swipe between workout sessions without it restarting. I have adhd, and I like to see how much more I have left in a workout, but when I swipe through the steps it makes me restart the workout. 2) I wish there were a “treadmill” function. It’s disheartening to see “0.1 miles walked” after a 30 minute session since I walked on the treadmill 3) I accidentally “completed” day 1 workout and there wasn’t a way to delete that workout and restart day 1. So, I did day 2, but it said I was off track and doing the wrong workout. Either the delete needs to be added or more intuitive.
For someone who needs the oomph of a daily checkmark to complete my steps, I really like this app compared to others I’ve tried … it’s ALMOST there! Also, to note, I only care about the walking plan (not the diet plan or anything).
Response from developer
Thank you for your feedback! We're glad you like the app. We’re working on improving swiping between sessions, adding a treadmill function, and making it easier to restart workouts. Stay tuned for updates!
Stopped working
Response from developer
Hello! Thank you for your detailed feedback. We are pleased to hear that you enjoyed using our app and found it helpful. We apologize for the issues you've encountered and any frustration caused. To better assist you with resolving the problem and provide the necessary information, could you please contact us directly at support@slimkit.health? Our support team is always ready to help. We also appreciate your suggestions regarding app branding and instructions. We will take your feedback into account as we work on improving the app. Thank you for your patience and understanding.
BEWARE - NOT WORTH $1
Response from developer
We're sorry to hear about your experience. To track your movement with your Apple Watch, you need to start the workout directly from the watch.
Don’t buy
Response from developer
Thank you for your feedback. We understand the challenges and apologize for the inconvenience. We're working on improvements to better suit your needs.
A little misleading
Although I had indicated 5-10 minutes a day for the length of my walks, the plan showed over 30 minutes a day! The end of the questionnaire said I would receive my plan by email. I never received it. I was only able to see it in the app. I also never received the guidebooks.
Update: I’ve updated my rating from 1 star to 3, because their customer service responded to my complaint quickly and refunded my money.
Response from developer
Thank you for sharing your experience. We apologize for any confusion or frustration caused by our app's process. Regarding the plan not being received via email, we apologize for the inconvenience. Please contact us directly at support@slimkit.health so we can assist you further and resolve any outstanding issues promptly.
Sync across devices
Response from developer
Unfortunately, no. Many users have requested not to sync due to different devices being used by different family members. However, making this an optional feature is an interesting idea we’ll consider. Thanks!
Just do not
Response from developer
Hi Bobby, we’re sorry that your experience did not match your expectations. The intensity of each workout depends on chosen Plan. To manage it please tap More - Change training plan. Moreover, there is a special option to track your walking when the training is finished. Please tap More - Settings - Keep tracking when workout is finished - On. Please, keep in mind that you can also choose a Free Walk option: the app will track the distance, pace and calories based on your personal workout duration: More - Free Walk. For further assistance, please, reach us via in-app or at support@slimkit.health, and we'll be happy to explain more or advise on what may help you become healthier or send a word of motivation if needed 🍀 Looking forward to your message!