Leave a Review Weight Loss Walking by Slimkit
What I also need
If your app is giving us the opportunity to walk twice a day like I am already doing that’ll be great. So I will go twice faster in days then I should.
I was also hoping that it was possible to hook it up with my Fitbit for the steps and having a better idea on my heart beats
ThanksCD7430
Developer Response
Thank you for your thoughtful feedback on our app! We're glad to hear that you're enjoying walks. Regarding Fitbit integration and other features, please feel free to contact us at support@slimkit.health. We'd love to assist you and explore ways to enhance your experience. Thank you for sharing your experience🌱Not intuitive, no support
Like others I stupidly paid before looking at the reviews. There is no explanation of a plan after I filled out the questionnaire and no clear guidance. There are days to walk, warm up exercises and no explanation of cooldown except to use the same pace as warm up- which were exercises not waking. It is not clear how to determine water amount or calories to count. I have submitted a request for assistance. If they help I will modify the reviews.
As an update - customer service did refund my purchase price and stop the subscription. The company still needs to update their services so they are usable, and correct the algorithm that sent a survey before I received assistance but those are engineering issues, not customer service.Show lessMeleanna1
Developer Response
Hi, thanks for the review! We're happy to hear that the issue has been resolved 🔆 And many thanks for sharing your thoughts with us; we'll consider your feedback for future updates. For further assistance, please reach us at support@slimkit.health — we'll be happy to help 🌱This
This app is keeping me up to date checking weekly will help me increase my work out dailyBancon2
Developer Response
It's nice to hear you're enjoying the app and walking with us! Keep working out and achieve all your goals💪 Thank you.Please don’t buy
I wish I could get my money back nothing works properly It’s absolutely ridiculous app SAVE YOU MONEY
stay away it’s con appMos 1975
Developer Response
Hi, we're sorry to hear about your disappointing experience and would like to take care of the situation. There're different subscription for our apps, so, please contact us via in-app support or at support@slimkit.health and we'll do our best to sort out the problem and provide you with all the necessary assistance🔧 Hope you'll be able to give us another chance 🌱 Thank you!Terrible interface, difficult to cancel
Do not use this app! It’s terrible and difficult to cancel.
The interface is terrible. You have to tap through multiple screens to get started with tracking a walk. Navigation to plans and recipes is not straightforward. The app send you to the generic subscription cancellation instructions but the app isn’t there. You have to email support to get a link where you enter your email to get another link to do the cancellation. I’m not even sure that after all of that my subscription has been cancelled.Show lessAnblea42
Developer Response
We apologize for any confusions. Our goal is to provide value to our users, and we're sorry to hear that. We take all complaints seriously and are committed to resolving them promptly. Please reach out to our support team at support@slimkit.health, and we'll assist you with your cancelation and refund request.BEWARE FRAUDULENT
Despite the reply from the company I am yet to recieve my refund. I am also currently looking into how valid the company is and its association with Verv. Please stay well away from the application. I am most disappointed that Apple have failed to take action. This company has told me to withdrawer my PayPal claim as they are unable to process my refund. This is a load of rubbish, I made the claim due to the fact I had no communication.Show lessCouchspud68
Developer Response
We apologize for any confusion regarding pricing. Our goal is to provide value to our users, and we're sorry to hear that you haven't found our app to be unique. We take all complaints seriously and are committed to resolving them promptly. Please reach out to our support team at support@slimkit.health, and we'll assist you with your refund request.Where is the music
Bought this app again as last time i had it i had access to Music whilst walking. This does not seem to be available now. So app not as good as i thought and this is demotivatingAnndun
Developer Response
Hi, thanks for your feedback and sorry for the worries. We have temporarily stopped cooperating with the said provider and can't know precisely when and if it will be renewed. So we can only ask you to stay tuned and give our app another try. It has many great features, and many more will come. Also, although we know that it’s not the same, you can always listen to your personal music collections while training with our app. Moreover, we'll add new listening content while training, so please, stay tuned!My First Walk to a New Life
Today I went over my goal for steps ! I was so excited an motivated!
Lori Glier
Regina , Saskatchewan CanadaLori Glier
Missing Something
I’m not sure what I paid for, am I missing something?
It gave me a walking workout it for a 3 month calendar, but the workout doesn’t seem to account for starting point… I already walk 1 hour a day 5 days a week, why would I start at 25 minutes a day?
The meal plan is a bit ridiculous… I don’t know anyone who eats scallops for lunch in the middle of a busy week…
There’s no heart rate connection that I can find, so as far as I can tell the app tells me to walk 25 minutes and then tells me when 25 minutes is up… I can read a clock, I don’t need a $40/3 month timer.
I was really excited for this, but the app severely underperforms… it might be user error, but the app is not intuitive at all if that’s the case. Super disappointedShow lessMdventura
Developer Response
We're sorry to hear about your disappointment. Our aim is to provide personalized plans, including both workouts and meal plans. Your feedback is valuable to us, and we'll work to improve the app's usability and customization options. If you need assistance or have any questions, please don't hesitate to reach out to our support team at support@slimkit.health.Suckered in
I fell for an ad…this program promised a detailed walking routine to help lose weight. I bought a 3 month subscription and I’m regretting it. The app tells you to “warm up”, “walk” and “speed up” at different intervals but doesn’t tell you how fast you should set your treadmill. Also, even when you toggle the treadmill feature on, it tells you you haven’t walked any distance at all. I just completed 2 miles on the treadmill and it said I went .04 miles. Also, it supposedly links up with Apple Health, but the information is totally different on this app than it is on my Apple Health. I want my money back :(Show lesscassham55
