Weight Loss Walking by Slimkit User Reviews

Reviews Summary

Top reviews

My First Walk to a New Life

Today I went over my goal for steps ! I was so excited an motivated!
Lori Glier
Regina , Saskatchewan Canada

Missing Something

I’m not sure what I paid for, am I missing something?
It gave me a walking workout it for a 3 month calendar, but the workout doesn’t seem to account for starting point… I already walk 1 hour a day 5 days a week, why would I start at 25 minutes a day?
The meal plan is a bit ridiculous… I don’t know anyone who eats scallops for lunch in the middle of a busy week…
There’s no heart rate connection that I can find, so as far as I can tell the app tells me to walk 25 minutes and then tells me when 25 minutes is up… I can read a clock, I don’t need a $40/3 month timer.
I was really excited for this, but the app severely underperforms… it might be user error, but the app is not intuitive at all if that’s the case. Super disappointed
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Response from developer

We're sorry to hear about your disappointment. Our aim is to provide personalized plans, including both workouts and meal plans. Your feedback is valuable to us, and we'll work to improve the app's usability and customization options. If you need assistance or have any questions, please don't hesitate to reach out to our support team at support@slimkit.health.

Suckered in

I fell for an ad…this program promised a detailed walking routine to help lose weight. I bought a 3 month subscription and I’m regretting it. The app tells you to “warm up”, “walk” and “speed up” at different intervals but doesn’t tell you how fast you should set your treadmill. Also, even when you toggle the treadmill feature on, it tells you you haven’t walked any distance at all. I just completed 2 miles on the treadmill and it said I went .04 miles. Also, it supposedly links up with Apple Health, but the information is totally different on this app than it is on my Apple Health. I want my money back :(
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Stop. Don’t do it

Seriously. I too was wowed by the ads and should have read the reviews first. No plan was given, it doesn’t connect to my Apple Watch (yes I linked it), and the program isn’t intuitive to maneuver through to record workouts. No tutoring or help. I’m better off creating my own spreadsheet or going to Weight Watchers. Yes WW is more expensive but a lot easier to use. How does this app have a 4.4 rating when all I’ve seen are one star reviews. On day 2 I looked at my stats for a walk I did and…. nothing. DO NOT download and pay a red cent for this app. I need to make sure I cancel this.
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Response from developer

We're sorry to hear about your experience. Please reach out to our support team at support@slimkit.health for assistance with canceling your subscription and resolving any issues you've encountered.

DO NOT WASTE YOUR MONEY

I purchased the premium subscription only to find out at my first walk that the app does not accurately keep track of steps and distance while walking on a treadmill, even though it has treadmill exercises. I immediately canceled my subscription and requested a refund. They said they couldn’t refund because the charge was valid, taking no responsibility for their app NOT WORKING AS ADVERTISED. I disputed the credit card charge, however after the investigation, this app only supplied screenshots showing that I made the purchase, but neglected to mention that their app does not work properly. YOU OWE ME A REFUND!
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Response from developer

We apologize for the inconvenience you experienced with our app. Please email us at support@slimkit.health to detail the issue you encountered. We're committed to resolving this matter promptly and ensuring your satisfaction.

Does this app work?

I didn’t think I would be happy with this app, but I am. It gets me up out of the lazy boy chair and taking a few steps that I never would have without the prompts.

Response from developer

We're thrilled to hear that you're enjoying the app and that it's motivating you to be more active! 🎉 Keep up the great work, and thank you for sharing your positive experience with us.

Do not purchase

This app is just extra it does not motivate or help you attain your goals. Next if you try to cancel they will just charge you for it again. It hasn’t even been a year since I first purchased the product and they charged me again. They are a corrupt company. Horrible cheap platform as well. I never received a confirmation of cancellation when I have cancelled this program several times now I want them to delete my info and never use my card again I may have to get a new credit card if they won’t stop charging me. I would give a negative star review if I could.
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Response from developer

Hi, we’re sorry this has been your experience. Please, contact us via the in-app support or at support@slimkit.health or via the in-app Help Center and attach the receipt of your purchase, so that we'll make things right and fix the problem as soon as possible 📩 Looking forward to your message!

Scam

This app is a scam. I’m not sure how but they received information from a credit card that I NEVER gave to them. They made fraudulent charges on my credit card. I find it very odd that my subscription ended on a particular date yet charges were made on that same date. The number that they have for contact is a VOIP number and is not traceable. Luckily I have an amazing credit card company and they are looking into this scam of a company. Do NOT, I repeat Do NOT subscribe or give them ANY of your information!
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Response from developer

We're deeply concerned to hear about your experience. The security and privacy of our users' information are of utmost importance to us! We take allegations of fraudulent activity seriously. Could you please send us a message at support@slimkit.health so that we can look into that?

Ads Are Misleading

I purchased this app after seeing many ads stating I would get an workout plan customized for my goals. The app is nothing like this. It tells you how many minutes to walk, no recommended distance or pace. Also, it does not track distance correctly. It’s saying I’m walking a little over ONE mile in 35 minutes! My treadmill and watch are tracking I am walking between 2.5 and 3 miles each time. That’s a pretty big difference. I linked this app to my watch and it tracks it as a very slow run instead of the correct walk. I can’t believe how much they are charging a month for incorrect and unhelpful tracking. There are better apps for free.
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Response from developer

Hi, we are really sorry to hear that the app fell short of your expectations. ✔ Our training program is designed for your regular walking workouts with speed-up intervals. There's recommended time, not distance. ✔ After a warm-up, you should walk at a normal, comfortable pace for a steady period of time and slightly faster for speed-up intervals. ✔ Kindly note that the app tracks your actual distance with the help of 📍GPS and it works only outside — please make sure the signal is stable and also check a few settings: tap Settings on your device - Privacy - Location services ON and also enable it for this app (choose While using). Tap Settings - find the Walking app and enable 'Motion and fitness' option. ✔ Please also feel free to set the amount/frequency of feedback and motivation clues in the app More - Settings - Audio Settings. ✔ We understand that the process of training is individual, as well as the lifestyle, health conditions, time schedule, and so on, therefore there're no strict limits, and you can always repeat your daily workout or choose a Free Walk to have the second daily training and boost your results 💪 For further assistance, please, reach us out via in-app or at support@slimkit.health and we'll be happy to explain more or advise on what may help you become healthier, or just send a word of motivation if needed 🔆 Hope you'll be able to give us a shot

Scammers

I paid thru PayPal and went to the App Store. I didn’t realize I would be charged there also. Waiting for a response from Slimkit. Not happy, I want a refund for both purchases made within the last hour. I’ll never learn.

Response from developer

We apologize for any confusion regarding your purchases. Please note that we don't double charge our customers and the support team will reach out to you shortly to resolve this matter. Thank you for bringing this to our attention💚

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