Leave a Review Weight Loss Walking by Slimkit
Stop. Don’t do it
Seriously. I too was wowed by the ads and should have read the reviews first. No plan was given, it doesn’t connect to my Apple Watch (yes I linked it), and the program isn’t intuitive to maneuver through to record workouts. No tutoring or help. I’m better off creating my own spreadsheet or going to Weight Watchers. Yes WW is more expensive but a lot easier to use. How does this app have a 4.4 rating when all I’ve seen are one star reviews. On day 2 I looked at my stats for a walk I did and…. nothing. DO NOT download and pay a red cent for this app. I need to make sure I cancel this.Show lessAlameda307
Developer Response
We're sorry to hear about your experience. Please reach out to our support team at support@slimkit.health for assistance with canceling your subscription and resolving any issues you've encountered.DO NOT WASTE YOUR MONEY
I purchased the premium subscription only to find out at my first walk that the app does not accurately keep track of steps and distance while walking on a treadmill, even though it has treadmill exercises. I immediately canceled my subscription and requested a refund. They said they couldn’t refund because the charge was valid, taking no responsibility for their app NOT WORKING AS ADVERTISED. I disputed the credit card charge, however after the investigation, this app only supplied screenshots showing that I made the purchase, but neglected to mention that their app does not work properly. YOU OWE ME A REFUND!Show lessJordanR0588
Developer Response
We apologize for the inconvenience you experienced with our app. Please email us at support@slimkit.health to detail the issue you encountered. We're committed to resolving this matter promptly and ensuring your satisfaction.Does this app work?
I didn’t think I would be happy with this app, but I am. It gets me up out of the lazy boy chair and taking a few steps that I never would have without the prompts.LVerne M
Developer Response
We're thrilled to hear that you're enjoying the app and that it's motivating you to be more active! 🎉 Keep up the great work, and thank you for sharing your positive experience with us.Do not purchase
This app is just extra it does not motivate or help you attain your goals. Next if you try to cancel they will just charge you for it again. It hasn’t even been a year since I first purchased the product and they charged me again. They are a corrupt company. Horrible cheap platform as well. I never received a confirmation of cancellation when I have cancelled this program several times now I want them to delete my info and never use my card again I may have to get a new credit card if they won’t stop charging me. I would give a negative star review if I could.Show lessJunk app -
Developer Response
Hi, we’re sorry this has been your experience. Please, contact us via the in-app support or at support@slimkit.health or via the in-app Help Center and attach the receipt of your purchase, so that we'll make things right and fix the problem as soon as possible 📩 Looking forward to your message!Scam
This app is a scam. I’m not sure how but they received information from a credit card that I NEVER gave to them. They made fraudulent charges on my credit card. I find it very odd that my subscription ended on a particular date yet charges were made on that same date. The number that they have for contact is a VOIP number and is not traceable. Luckily I have an amazing credit card company and they are looking into this scam of a company. Do NOT, I repeat Do NOT subscribe or give them ANY of your information!Show lessTwabella
Developer Response
We're deeply concerned to hear about your experience. The security and privacy of our users' information are of utmost importance to us! We take allegations of fraudulent activity seriously. Could you please send us a message at support@slimkit.health so that we can look into that?Ads Are Misleading
I purchased this app after seeing many ads stating I would get an workout plan customized for my goals. The app is nothing like this. It tells you how many minutes to walk, no recommended distance or pace. Also, it does not track distance correctly. It’s saying I’m walking a little over ONE mile in 35 minutes! My treadmill and watch are tracking I am walking between 2.5 and 3 miles each time. That’s a pretty big difference. I linked this app to my watch and it tracks it as a very slow run instead of the correct walk. I can’t believe how much they are charging a month for incorrect and unhelpful tracking. There are better apps for free.Show lessJenFen87
Developer Response
Hi, we are really sorry to hear that the app fell short of your expectations. ✔ Our training program is designed for your regular walking workouts with speed-up intervals. There's recommended time, not distance. ✔ After a warm-up, you should walk at a normal, comfortable pace for a steady period of time and slightly faster for speed-up intervals. ✔ Kindly note that the app tracks your actual distance with the help of 📍GPS and it works only outside — please make sure the signal is stable and also check a few settings: tap Settings on your device - Privacy - Location services ON and also enable it for this app (choose While using). Tap Settings - find the Walking app and enable 'Motion and fitness' option. ✔ Please also feel free to set the amount/frequency of feedback and motivation clues in the app More - Settings - Audio Settings. ✔ We understand that the process of training is individual, as well as the lifestyle, health conditions, time schedule, and so on, therefore there're no strict limits, and you can always repeat your daily workout or choose a Free Walk to have the second daily training and boost your results 💪 For further assistance, please, reach us out via in-app or at support@slimkit.health and we'll be happy to explain more or advise on what may help you become healthier, or just send a word of motivation if needed 🔆 Hope you'll be able to give us a shotScammers
I paid thru PayPal and went to the App Store. I didn’t realize I would be charged there also. Waiting for a response from Slimkit. Not happy, I want a refund for both purchases made within the last hour. I’ll never learn.westland52
Developer Response
We apologize for any confusion regarding your purchases. Please note that we don't double charge our customers and the support team will reach out to you shortly to resolve this matter. Thank you for bringing this to our attention💚No Vegetarian or Vegan Options
The original website sign up is misleading, giving both vegetarian and vegan options, but there is no option like this in the app. Every lunch and dinner includes either fish, seafood, or meat. There is no workout plan other than it counts your steps. The leaderboard feature is nice for competitive people, as is the ability to add friends.
Edited to add that their support tells you that you can’t get a refund on iOS.Show lessAutumn Stoneflower
Developer Response
Hi Autumn, we appreciate your feedback and apologize for any confusion regarding the dietary options and workout plans. We're continuously working on enhancing our app's features and will take your suggestions into account for future updates. Regarding the refund policy, we see that our agent already sent you a message, so we are waiting for your reply📩No Vegetarian or Vegan Options
The original website sign up is misleading, giving both vegetarian and vegan options, but there is no option like this in the app. Every lunch and dinner includes either fish, seafood, or meat. There is no workout plan other than it counts your steps. The leaderboard feature is nice for competitive people, as is the ability to add friends.Show lessNo point to this app
This app simply provides a timer. The coaches just say when to start and stop. They are completely pointless. The questions lead you to believe this app will somehow be tailored to you, but it’s not at all. $40 not well spent. Don’t bother. You’re better off to set a timer or reminder on your phone. It doesn’t tell you a pace or incline, nor does it monitor your heart rate for real calories burned. Literally no point to this app.Show lessKatester57636
Developer Response
Thank you for sharing your feedback. We apologize that your experience with our app did not meet your expectations. We appreciate your insights and will consider them for future improvements!
