My First Walk to a New Life
Lori Glier
Regina , Saskatchewan Canada
Missing Something
It gave me a walking workout it for a 3 month calendar, but the workout doesn’t seem to account for starting point… I already walk 1 hour a day 5 days a week, why would I start at 25 minutes a day?
The meal plan is a bit ridiculous… I don’t know anyone who eats scallops for lunch in the middle of a busy week…
There’s no heart rate connection that I can find, so as far as I can tell the app tells me to walk 25 minutes and then tells me when 25 minutes is up… I can read a clock, I don’t need a $40/3 month timer.
I was really excited for this, but the app severely underperforms… it might be user error, but the app is not intuitive at all if that’s the case. Super disappointed
Response from developer
We're sorry to hear about your disappointment. Our aim is to provide personalized plans, including both workouts and meal plans. Your feedback is valuable to us, and we'll work to improve the app's usability and customization options. If you need assistance or have any questions, please don't hesitate to reach out to our support team at support@slimkit.health.
Suckered in
Stop. Don’t do it
Response from developer
We're sorry to hear about your experience. Please reach out to our support team at support@slimkit.health for assistance with canceling your subscription and resolving any issues you've encountered.
DO NOT WASTE YOUR MONEY
Response from developer
We apologize for the inconvenience you experienced with our app. Please email us at support@slimkit.health to detail the issue you encountered. We're committed to resolving this matter promptly and ensuring your satisfaction.
Does this app work?
Response from developer
We're thrilled to hear that you're enjoying the app and that it's motivating you to be more active! 🎉 Keep up the great work, and thank you for sharing your positive experience with us.
Do not purchase
Response from developer
Hi, we’re sorry this has been your experience. Please, contact us via the in-app support or at support@slimkit.health or via the in-app Help Center and attach the receipt of your purchase, so that we'll make things right and fix the problem as soon as possible 📩 Looking forward to your message!
Scam
Response from developer
We're deeply concerned to hear about your experience. The security and privacy of our users' information are of utmost importance to us! We take allegations of fraudulent activity seriously. Could you please send us a message at support@slimkit.health so that we can look into that?
Ads Are Misleading
Response from developer
Hi, we are really sorry to hear that the app fell short of your expectations. ✔ Our training program is designed for your regular walking workouts with speed-up intervals. There's recommended time, not distance. ✔ After a warm-up, you should walk at a normal, comfortable pace for a steady period of time and slightly faster for speed-up intervals. ✔ Kindly note that the app tracks your actual distance with the help of 📍GPS and it works only outside — please make sure the signal is stable and also check a few settings: tap Settings on your device - Privacy - Location services ON and also enable it for this app (choose While using). Tap Settings - find the Walking app and enable 'Motion and fitness' option. ✔ Please also feel free to set the amount/frequency of feedback and motivation clues in the app More - Settings - Audio Settings. ✔ We understand that the process of training is individual, as well as the lifestyle, health conditions, time schedule, and so on, therefore there're no strict limits, and you can always repeat your daily workout or choose a Free Walk to have the second daily training and boost your results 💪 For further assistance, please, reach us out via in-app or at support@slimkit.health and we'll be happy to explain more or advise on what may help you become healthier, or just send a word of motivation if needed 🔆 Hope you'll be able to give us a shot
Scammers
Response from developer
We apologize for any confusion regarding your purchases. Please note that we don't double charge our customers and the support team will reach out to you shortly to resolve this matter. Thank you for bringing this to our attention💚