Leave a Review Practo
Good concept but looks like a scam!
Hi, so I was quite impressed with this app and used it for my kid as well as for myself. During this epidemic time we cannot afford to go outside and visit a doc, thankfully my kid’s doc and my 1st doc were great and knowledgeable, my doc R.V Bhavya Swetha diagnosed the problem right away and wrote some tests and on the same day my chat was closed, it still shows that I’ve 50 messages for further help but after communicating with customer service 3-4 times I’ve been finally told that Dr. Swetha has disabled the availability butyon and only docs have the control over it, practo can’t do anything from their end.
So my question is then who is taking the responsibility of her patients? And what about follow ups ? I’ve gone for the tests and spent my money but now there is no doc to read the test results and help me further with the issue.
After a heated conversation practo provided me a coupon to see another doc, well that doc looked uninterested, see didn’t even read my test reports and after pointing her out that where my results doesn’t seem good she said oh yeah I see that thing isn’t right and on constant poking she finally looked irritated and responded with a supplement name.
Looks like they lure you with good docs and then they give you a whole new mediocre doc.
Unfortunately I bought the practo plus and now waiting for my refund.
I don’t trust this app anymore and would never suggest anyone to use it. A big scam.Show lessNiddz11
CRASHES
Crashes.TheUkth
They just stole my money
I paid the doctor fees of 550 and told the doctor my problem on chat, he asked for my reports and ended the consultation- procto and doctor Rohan Jaju just ate the fees I gave and I got no medical services in return - they don’t tell you you have time limits for getting reports and practo and this doctor declined my request to allow time to get them the reports - they just stole my money. Stay away for these thieves. Horrible experience of being cheated in broad daylight. Apple - please take down these cheaters app from your store.Show lessHonest and sincere review
Developer Response
Hi, apologies for the inconvenience. Please share some details along with your registered contact number at customerfirst@practo.com so that we can look into it. Thanks.Dr Roma Haider is the BEST doctor in town!!
I am based in United States and I often travel to Bangalore, India for my company's official trips. I was always skeptical about consulting a doctor in India until I met Dr Roma Haider. My co worker recommended her to me and boy I am so glad that she did. Dr Roma is an outstanding professional with tons of experience under her belt. She was so gentle yet effective with handling all my major dental issues . Her dental clinic and equipment is top of the line - much better that what I see in the US. And what makes this clinic stand out even more from the rest is of course the Doctor herself. I was so impressed with Dr Roma's skills and knowledge. She treats her patients like family and follows all necessary protocols and procedures. I am her fan for life and I will always make sure that I go to her for my dental check ups every time I travel to Bangalore. Highly recommended!Show lessCindy Nicholson
Information does not flow thru from the doctor’s software to the patient’s mobile app
This is a great app and concept however, I discovered that when my ophthalmologist’s office makes an appointment for me it stays only on the web and does not populate the mobile app at all! If such basic issues can not be made available to the patient then what is the purpose of this app? It becomes useless and is a waste of time despite it having such good prospects.
I hope the developers will take this into account and include the information in the mobile app thereby making it convenient for the patient.
So far I have not been able to use it due this basic flaw.
Hopefully this critique will not fall on deaf ears and this basic requirement will be addressed.Show lessdevalr
Developer Response
Hi, thank you for writing to us. Please send some more details and your registered contact number at customerfirst@practo.com so that we can look into this issue. Thanks.What kind of app is that?
Why is it searchable and downloadable in US app store if it doesn’t supported here?Svoyak_82
Seems like a big scam
They took 35$ for an online consultation. The doctor didn’t appear to speak good English and took a lot of time to respond. All he told me is that I should consult a doctor. I feel it’s just a huge rip off.eziGoo
Honest Review
Here is a completely honest review. This app has TRULY HELPED ME. You can speak to doctors online as advertised. Usually within 2 minutes of searching. Sometimes the doctors don’t reply right away, but about 70% of the time they do. I understand they are actual doctors and they are only from India, time zones are different and they must have a busy schedule themselves. However, these doctors do try to help you. If you have a question about anything that’s wrong with you, they will ask you questions and try to figure out the problem. They can send you prescriptions, which I don’t usually go with, I would stick with your actual doctor for that. They can give you recommendations of what you should do, whether it means taking rest, or seeing a physician in person to take a certain type of test to see what results show. The Practo doctor will be interested to see the results to understand what is going on, so they can further help you and give you a second opinion. All in all, this app helped me in terrible times. I would love too see it increase in doctors, especially from other countries such as the U.S! The concept is great and I am truly grateful for what it has done for me. If you need a doctor to talk to, I certainly recommend giving this app a try.Show lessAspectz
Uninstalled!
Waste of time! Cannot for Brunei Darussalam!zrf chang
Not available!!!
Stupid !!! Make no sense, no available in aruba 🇦🇼Richard from Aruba
