Leave a Review Carista OBD2
This App and Company are a Scam
I downloaded the app because I needed to register my new car battery. It didn’t work with the OBD II device I already had (Kiwi 3), so I spent the money on one of their own Carista BT OBD II adapters. I receive it, plug it in and cannot connect to the device. It doesn’t show up in my BT devices, and wont even connect through their app. I have sent multiple messages for assistance, and any response really. The customer service wont respond anymore, and closed my first ticket with no resolution or even a message back. Their refund policy is impossible to find, and they will not answer any email I’ve sent. Do not waste your time.Show lessOdizzle96
Developer Response
We're truly sorry to hear about your bad experience. In case you haven't hear back from our Customer support, this means that for some reason we have not received your request. Could you please write to us again at support@caristaapp.com?Very disappointed in the removal of WiFi adapters
I used to love this app, and was an early purchaser, but now will have to find something else. First it seems I can’t use the app without making some kind of app, and I don’t seem to be able to restore my original purchase anymore.
The removal of WiFi adapters is really annoying though, and I can’t seem to downgrade, just recently this app was working fine with my purchases and my adapter.
Overall very upset, I guess I’ll have to find something else now if I can’t downgrade.Show lessliquidtenmillion
Simply the best for a Toyota
This is a MUST HAVE for a newer Toyota! So many options to customize. My favorite is seat belt beep off and keys left in the car off. It was literally beeping at me as soon as I turned off car! This is an amazing, easy to use app and it works flawlessly on every car I’ve used it on. Many thanksmorten in az
easy to use
the app seems to work nicely for turning off the seatbelt chime which is what I purchased it for, I do wish they would make it clearer on the initial page of the app which service plan you're supposed to choose - it's supposed to give you a month free but they need to make it clearer within the design of the app which one you're supposed to choose to get the month free (which is probably the option most people want to choose so put it up at the top and say choose this one) - otherwise very good, device is easy to install, app is very navigable and easy to use, would definitely recommendShow lesszachalan
Great tool for VAG...
One of top 3 VAG tools to own. Not only for the dollar value, but the quality of the programs within the tool and the expertise behind them which = less problems for the user, no hidden issues when making adjustments (another obd has a bad problem in their system that makes unknown "tweaks" within your vehicle. You find out down the road when something has randomly changed), as well as a truly dedicated customer service that cares & that responds!
Thanks Carista for keeping it easy, intuitive, and affordable.Show lessPmac619
Was a great app, but they are not keeping up with new VWs
This was an amazing app, but no updated supports for newer gti or golfs from this decade. There is no support for id3, id4, or id5. It’s been almost 3 years and not even a blog post that they are in development.Car1_p
Saved much money at the dealer.
Got this app to disable the intolerable seat belt chime on my 2019 Toyota Camry. I had tried solutions I found on the internet but nothing worked. I was able to accomplish my objective plus discovered many more customizations which I can’t access through the car’s own menus.
My only issue is I don’t know if the monthly subscription fee is recurring. I can’t find a place to cancel.Show lessUWBADGR
Subscription Fee ?
First of all, I wanted to say that I was doing my homework before buying an OBD device to use with this app. I’ve almost decided against it. If a user wants the advanced features, there is a subscription fee that practically charges $10/month, $20/3 months, or $50/12 months. To be fair, I asked them if this app was based on cloud servers to perform its function, but they said it was to maintain and improve the app. Well, I have several other apps that serve various functions like for my thermostat, but they don’t charge a recurring fee. And considering that most users aren’t going to use this app very often at all, it’s ridiculous to charge a subscription. I was told that I could cancel every month if I don’t use it often, but then if I want to use it again, that’s another $10. Really ???
If there was a reasonable one-time fee, I would be much more willing to bite. A lot of feedback in the reviews about the subscription fees.Show lesschrisq1234
No iTunes, no function
I bought Caristas dongle. Have tried for a week with several emails to make changes to the seat belt dings. The app stalls every single freaking time and says can’t open a payment in app, so NO freaking functionality. What a Sheety system and so far a waste of money buying the dongle. I’m po’d. And NO I don’t want an iTunes account. Jeez take a bank card like everyone else.Show lessSinbad091
To be avoid it by VW owners in general and GTI in particular
All you get for your money is some cryptic manufacturer error codes, which you need to decipher online. Wish you better luck than I had. Next will try OBD Eleven and report back here.Mirocal
