Leave a Review Balzac's Coffee Roasters
Great for order ahead but not for redeeming
Love that I can order ahead. The redeem function on the points is not intuitive at all and very complicated. There is also no explanation on how to do it. Even the people who work at my Balzac’s find it confusing. I have over 5k points and can’t redeem. Very disappointing.
Also doesn’t connect to PayPal account, which is frustrating.Show lessVery easy
Love using this to order aheadAlmost there
Loyalty program refresh could use some work. I only drink iced beverages so the rewards do not work well for meGreat Coffee, TERRIBLE App
Can I buy my coffee online? Yes.
Can I buy it through the app? Nope
BUY BALZACS THROUGH THE WEBSITESimple and Beautiful UI
Great UX and UI design. Has a small issue with the older iPhone SE screen size but otherwise great design.Having issues with my app
I’m still having trouble with the app stopped working in the spring - tried to get it to work but still nothing.Good app
Good experience using this app so far - never gives me issues and the reward discount is pretty decent.Developer Response
Hi there, thank you very much for your awesome feedback. - The Balzac's TeamGreat Update
The update really has improved the app. Excited for when I will be able to order ahead in Stratford.Developer Response
Hi there, thank you for your honest feedback. Stay tuned for order ahead at all locations! - The Balzac's TeamUS cellphone user unable to use app
I had a Balzac’s reward punch card once upon a time, then you went to apps and now I can no longer get rewards when I frequent your cafe. What’s this verification code that doesn’t get sent anywhere? I don’t connect via cell just wifi when in Toronto or niagara :(.Fantastic app!
I love how easy it is order items ahead of time! The app is super easy to use and really nice to look at. The sliding tip selector is a nice touch - loads of fun.Developer Response
Hi there, Thank you for your awesome feedback, we worked hard to make the tip selector fun! - The Balzac's Team