BetterUp User Reviews

Top reviews

Beware

Be aware that when you invest in this app, you are not investing in yourself as they want you to believe, you are investing in them getting very rich to pay themselves and the inept Prince Harry outrageous amounts of money. There is another app of similar name that does a real service and won’t empty your pocketbook.
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Absolutely unhelpful and embarrassing

I signed up thinking this was an app someone had recommended to me (I realized later that was an app of a similar name but different). This app is for wannabe influencers. I’m embarrassed to have downloaded it.

Response from developer

Thank you for your feedback! We're sorry to hear that BetterUp wasn't the solution you were looking for. Our app provides coaching for individuals, not influencers. Coaching is a partnership between you and your coach, and your coach helps you get to where you want to go in life and become who you want to be! You can read more about coaching here (https://resources.betterup.co/what-is-coaching-x17697) or by watching this video (https://grow.betterup.com/resources/what-is-coaching). Our apologies if there was any confusion about this being an app for influencers. If you have any further feedback, we'd be happy to hear from you at support@betterup.co.

App and site are in a constant loop, crashing

Love the concept, but the app and site have terrible performance issues and bugs. Upon logging in, I cannot ‘skip to home’ to access scheduling. It is a constant loop of trying to load but it never gets past the ‘Explore Coaches” screen. I’ve already selected a coach so why would the app and site default to selecting a coach?! Makes no user. Terrible UX.
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No way to cancel

There is no way to cancel my subscription… the app literally stopped opening and customer support refuses to help.

App is unusable on iPhone iOS

App won’t even open on iPhone; have downloaded about 10 times and retried to open and nothing. Please fix this issue.

App doesn’t work

App doesn’t work, closes immediately when I open it. Installed an update and uninstalled / reinstalled the app and still no luck.

App is crushing after update

App is crushing after update

App Cannon open

App crashed after I downloaded the latest version. Can you please fix this. Otherwise a great app

Amazing app

I haven’t tried the others in the same category but I can say I don’t feel like I need to. I have schedules with a nutritionist and a mental health expert. They both always show up and our conversations are beneficial in my life.

Email spam

Be prepared to get spammed forever by virtue of downloading this app without a method to opt out.

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