Amazing Coaches/Articles; Devs Need to Fine Tune the App
Coming out of my first session of BetterHelp, I felt reassured of the financial investment I made.I am very happy with my coach, but the app could use some improvement.
Positives:
• I appreciate the “up next” feature • The articles are very engaging since they are formatted almost as flash cards or stories you see on instagram. This kept me engaged.
• As a data person, it’s nice to see my insights as a whole person as well as articles attached to my strengths and weaknesses.
Areas for Improvement
• The ability to save an article with the “plus” sign should be available in the “up next” carousel, not just under the “discover” section. • “View on Mobile” was not available for all articles (ex available for “Focus 101”, but not “Cognitive Agility 101” when tested on iPad.
• Include ability to add sessions to Calendar
• Section for notes to reflect on articles would be nice.
• A widget that features “up next” or assigned articles based on what you’re focusing on would be great
Positives:
• I appreciate the “up next” feature • The articles are very engaging since they are formatted almost as flash cards or stories you see on instagram. This kept me engaged.
• As a data person, it’s nice to see my insights as a whole person as well as articles attached to my strengths and weaknesses.
Areas for Improvement
• The ability to save an article with the “plus” sign should be available in the “up next” carousel, not just under the “discover” section. • “View on Mobile” was not available for all articles (ex available for “Focus 101”, but not “Cognitive Agility 101” when tested on iPad.
• Include ability to add sessions to Calendar
• Section for notes to reflect on articles would be nice.
• A widget that features “up next” or assigned articles based on what you’re focusing on would be great
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