Rently Tour Manager User Reviews

Top reviews

Not good

The app is good but it’s almost impossible to send you contractor a link to install and the customer service is horrible!

Won’t let me login

It won’t let me type my password, just goes blank when I get to the screen. I got to unlock through the website.

Response from developer

Thank you for your feedback. We apologize for your experience. Please reach out to support@rently.com and we will work to resolve this.

App doesn’t work

App doesn’t work or reflect any of my properties

Response from developer

Thank you for your feedback - we apologize for your experience. Please reach out to support@rently.com so that we can work to resolve this.

The updated version has less usability for managers

While this version is prettier, it lacks the ability to create listings as the previous version did. Additionally, through the app or website, you cannot upload pictures with an Apple device, forcing you to the desktop to complete listings. That kind of defeated the purpose of a “mobile” app.

Response from developer

Thank you for your feedback - we apologize for your experience. Please download the latest version of the app, or reach out to support@rently.com if you still need assistance.

Great Monitor for properties

New version suits my phone very well and it’s a easy access.

Response from developer

Thanks for the stars!

Comically Bad

The website seems like a good idea. I made several appointments to view rental properties, then downloaded the app hoping it would list the addresses, numbers, etc. in one spot. But when I open the app, it takes me to the mobile site, which suggests I open the app...

It definitely deserves 1 star, but it's almost impressive how terrible it is, so I'll at least give it credit for that.
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Response from developer

We apologize for the inconvenience. Please check out the Rently Tours app for an improved touring experience.

Useless

This app is completely useless. It just takes you to the website.

Response from developer

Thank you for your feedback - we apologize for your experience. Please download the latest version of the app, or reach out to support@rently.com if you still need assistance.

Had to pay a dollar to view an apartment

I was unimpressed after being charged a dollar for the privilege of viewing an apartment. This was a good precursor to being nickeled and dimed through this app.

Response from developer

We apologize for the inconvenience. Please check out the Rently Tours app for an improved touring experience.

Doesn't work

Just downloaded it to see a property. It wouldn't let me log in. Every time I pressed the "Renter" button it just sent me to the website login. This was a waste of my time.

Response from developer

We apologize for the inconvenience. Please check out the Rently Tours app for an improved touring experience.

Does not work

App opens, says need internet connection then nothing happens. Tried it on iphone7+ and iPad Pro on LTE and wireless in multiple locations. Normal web based access is fine.

Just updated to version 2.3. Had to re install to get it to work

Response from developer

Thank you for your feedback - we apologize for your experience. Please download the latest version of the app, or reach out to support@rently.com if you still need assistance.

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