Leave a Review MidoLotto
Convenient time saver!
***Update to my prior review below: While I still praise the convenience of the app, I noticed my recent ticket purchases made in September 2024 now have $1 per transaction fee in addition to the past 20% of ticket price. For small ticket plays the $1 fee is too high. As soon as my wallet balance is used, I plan on getting my tickets elsewhere. Charging $1.40 in fees on a $2 Fantasy 5 ticket purchase is too much.
Past review:
I like the notifications when a big lottery pot is happening. App is easy to use with no waiting in lines, no fumbling with printed tickets and easy pay out of winnings. The convenience fee charged is well worth the price for avoiding all the hassles and trips to purchase tickets at the local gas station or store. Also, the app is like having your own personal ticket management system. It’s fun to watch the results each evening to see if your tickets are winners. I just recently started using the autoplay feature for a few of my tickets that have my self selected numbers. It was easy to setup for the different game draws. The app is also visually appealing and their mascot dog is cool.Show lessRDTitus
Thieves
They are stealing your money due to lack of performance!!! Don’t play with them!!
I live in Florida and in the beginning it worked, then when I tried to play it said that I’m in Florida and that it is illegal to play with Mido in this state but that they are working on it so we could also play in FL! Well I left my money in there because I thought they are working on it! No, they couldn’t fix it to this date!! Now, they charge me $4 for inactivity in my account! Like I said, they are fraudulent Thieves!! They are unable to fix the issue so the customer has to pay! Don’t play with them, or the same might happen to be you!! And the best is, when I demanded my money back, they inactivated my account and now all my money is gone to these thieves!!!!Show lessJagrata123
Developer Response
Hi there. We'd be happy to help you regain access to your account so we can return your funds to you. Please contact cs@midolotto.com and our Customer Success team can assist. Thanks!So convenient
I have always wanted to play the lottery but always forget to buy tickets and then if I do remember, I lose the tickets or forget to check. I love the reminders for the different lotteries and amount. I also love the reminders to check my tickets, which this app does for me. I load the amount I give myself a month to spend on lottery so it also helps me control my spending. For once I find the convenience fee completely worth it! I just bought 5 tickets from the comfort of my bed and it only cost me 1.60 fee 😳🤗🤩Show lessSLWood21
Works ok but…
I used to use Mido a lot but eventually grew tired of the excessive fees and realized I used it because I was just being lazy, I found that my grocery store has a lottery kiosk and you can buy all lottery products with no fees. Of course I knew about the fees going in so yes they are high but I’m not faulting Mido for that, I’m upset because they just charged me an “inactivity” fee $4.00 since I had quit the app and deleted it 6 months ago. I now have emails in to Mido to delete all data/info of mine associated with this app. It’s not the money it’s the principle, my guess it’s buried in the TOS but I couldn’t find it.
Btw never waited in line at the kiosk even on billion $ powerball games and zero fees, I spent hundreds on Mido/PayPal fees and then to be zapped inactive fees is just too much.Show lessDon’t be lazy 64
Developer Response
Hi there. The inactivity fee helps cover ongoing account maintenance costs and ensures data security for all users, even when their accounts are inactive. These fees are common in businesses that have customer funds on deposit such as PayPal and GreenDot. We informed all customers about the fee in December and specifically reminded all customers with dormant accounts 14 days before the fee was charged. You can easily avoid the fee by just loading your wallet or placing an order at least once a year. Please reach out to us at cs@midolotto.com if you have any specific concerns or need assistance with your account.Clearly Risky APP - safe until you win big
It’s from your TOS ( Terms of service ) Conditions and Restrictions. We may, at any time and in our sole discretion, refuse the order of a Ticket via the Services, impose limits on the amount of Tickets that may be ordered via the Services, or impose any other conditions or restrictions upon your use of the Services, without prior notice. So you clearly mentioned you have all the rights to refuse any order / ticket at any point of time!! Which mean you even can refuse the order and cancel ticket once after they won Big and you guys can claim that jackpot is not it ?? Also you can impose any new conditions any time wow There is no proof of security with you guys !!
Update : regards to the replay from dev about recent biggest jackpot win that they paid in April .. what you say about this ??
The ticket was purchased in Colleyville at Hooked on MT, a lottery courier service. Lottery courier services are third-party companies that purchase tickets on behalf of Texas Lottery players and deliver them digitally to players via third-party apps.
A bill introduced in April sought to ban the use of smartphones and apps to order lottery tickets. The bill was passed through the Texas Senate but didn't reach the House floor during the regular legislative session.Show lessSunnycupid
Developer Response
Thanks for taking the time to read through our Terms of Service. That clause exists so that we're able to cancel an order in the event of an emergency. For example, if a statewide power outage happens near the cutoff time, we need to be able to cancel any unfulfilled orders (and provide refunds accordingly). You can rest assured that we have paid out millions of dollars worth of prizes to our customers, including several prizes over $100,000. The largest jackpot-winning ticket fulfilled through one of our own Lottery retailers was for $95M in April. This prize was claimed by the winner and paid out in accordance with Lottery regulations in July.Convenient time saver!
I like the notifications when a big lottery pot is happening. App is easy to use with no waiting in lines, no fumbling with printed tickets and easy pay out of winnings. The convenience fee charged is well worth the price for avoiding all the hassles and trips to purchase tickets at the local gas station or store. Also, the app is like having your own personal ticket management system. It’s fun to watch the results each evening to see if your tickets are winners. I just recently started using the autoplay feature for a few of my tickets that have my self selected numbers. It was easy to setup for the different game draws. The app is also visually appealing and their mascot dog is cool.Show lessAttention CA Lotto Players
Great app! Use to but my tickets on here all the time. Beats going out and waiting in a line. Well deserved 5 stars. But today I received an email from the official CA Lottery that read:
“The California Lottery warns players not to buy your tickets online or through a digital app. App-based and online lottery ticket resellers and courier delivery services are not affiliated with the California Lottery and are illegal in California. If you buy a winning ticket online or in a third-party app the Lottery will not pay any prize and must deny all prize claims associated with such tickets. The California Lottery is legally prohibited from knowingly paying prizes on tickets acquired through an online courier service. Players who choose to engage with these services do so at their own risk”.
So I guess I’ll have to but my tickets now in person.Show lessPkmncreatr
Developer Response
Hi there! I want to start off by saying thank you for being a Mido Lotto customer and so happy to hear you've enjoyed our app. I can understand your concern surrounding the message you received from the CA Lottery and hope I can help clarify. We have been proudly operating as a lottery courier in California since 2016, in the open, with full knowledge of the California State Lottery. There has been no additional legislation since then restricting our users from utilizing our services or claiming any winnings or prohibiting us from legally operating our business as a lottery courier. We have paid out millions of dollars worth of prizes to our users in the past 7 years and have never had a single prize claim denied or rejected by any state Lottery, including California. Here's a link to our official response for more context: https://www.midolotto.com/press/california-lottery-statement.pdf We appreciate all of your support and hope this clarified any hesitations you may have had. If you have any further questions, please feel free to reach out to our Customer Success team at cs@midolotto.com.🤦♂️
I submitted a question to customer support “When will you be back up and running in Arizona?” I received this as a response “Referral bonuses and other promotional balances are non-withdrawable. You will be able to use those credits once we resume operations in Arizona. We will let you know by email once we reactivate your state.” Thanks for that response but it doesn’t look good if your app suggests keeping money in the balance that I can’t get back and your app says “ Currently Mido does not support any games in this location. Sorry!
Please try again when you are in a different place.” I’m glad I didn’t have that much in my account when the area was paused. Would have been nice to get a heads up before hand to allow me to use the money and get the account down to zero incase you don’t come back up in my area.
When the app works, it works well but when they update their app good luck.Show lessjeepibs21
Developer Response
Hi there! We apologize for sending you the incorrect information. 🤦 We have temporarily paused operations in Arizona to upgrade our ticket fulfillment operations in preparation for the next big jackpot. We will be back up in a few weeks and updates can be found in our app as popups if you are in AZ. If you need assistance with your Mido Wallet balance, please contact our Customer Success team at cs@midolotto.com and we would be happy to help!I am very shocked
I really enjoy this app! No this isn’t a fake review. In all honesty, I was kind of iffy about the app even with all of the great reviews. The idea of allowing an app generate numbers and not knowing if it’s legit or not. Let me tell you… it’s legit! I bought some tickets and already made profit. This is the real deal. Buying tickets on this app is the same as walking into your nearest gas station and buying your own physical ticket. This app is straight to the point and really fun to use. 10/10 would recommend to anyone.Show lessAnonymous45661
Checking Ticket
I bought 10 quick pick numbers and the app was not allowing me to check my numbers. I left a bad review and the system kept telling me it was waiting for the numbers. Well, after a few more hours passed. The phone app finally notified me it wa time to check my numbers. I won a small amount and it was deposited. Turns out so many people bought a ticket, the system was overwhelmed with people trying to check their tickets. All is good in lotto world again.Show lessRquintero66
Developer Response
We had so many people checking that a few things slowed down. Try again and if any issues email cs@lottery-now.com and the team will help you. Hopefully you can then revise your review!
