Buyer Beware: Tale of my experience with glitches and poor customer service!
If you downloaded this app, you're likely seeking convenience. The app allows you to purchase lottery tickets from anywhere, which is a significant advantage.
Initially, the service fee was a standard 20%, but it has since increased. To compensate, the app introduced the "Mido Ticket" for a $1000 prize. This ticket is awarded after you check purchased tickets or complete their monthly offer. However, completing the offer required depositing and purchasing about $200 worth of tickets. It's important to note that any money deposited into your account cannot be withdrawn; only winnings can be withdrawn.
After fulfilling the monthly bonus offer, it took an unreasonable amount of time to receive the reward. I consistently contacted customer support to address the issue of not receiving the reward. Although it was stated that customer support would respond within 2-3 days, this was not the case. In reality, it has been a week, and they still have not responded. They did not even acknowledge receiving the issue or that they were working on it.
Initially, the service fee was a standard 20%, but it has since increased. To compensate, the app introduced the "Mido Ticket" for a $1000 prize. This ticket is awarded after you check purchased tickets or complete their monthly offer. However, completing the offer required depositing and purchasing about $200 worth of tickets. It's important to note that any money deposited into your account cannot be withdrawn; only winnings can be withdrawn.
After fulfilling the monthly bonus offer, it took an unreasonable amount of time to receive the reward. I consistently contacted customer support to address the issue of not receiving the reward. Although it was stated that customer support would respond within 2-3 days, this was not the case. In reality, it has been a week, and they still have not responded. They did not even acknowledge receiving the issue or that they were working on it.
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