Easy to order
Response from developer
Getting tickets from Jackpocket has the same odds as your local retailer (without the trip!). We encourage you to check out our blog (bit.ly/3ywqSye). You may be interested in the "Tips & Tricks" section or read about our customers who agreed to be featured in our "Winners" section. We hope your luck turns around and we can celebrate you as a Big Winner in the future!
Very tough to really only buy the tickets u want and hard to see how to buy right amount of tickets.
Response from developer
Thank you for sharing your thoughts. We’re very sorry to hear about the confusion you’re experiencing and would love an opportunity to make you happier! Please be assured that you can always review the details of all orders before submitting. In addition, the “Payment Methods” area of the app displays all your added payment methods. I’m happy to assist you with questions you have about orders and navigating Jackpocket. Feel free to email me directly by sending an email with the subject line “Attn: Billy” to Support@Jackpocket.com. I look forward to helping you.
GREAT APP!!!
There is a transaction/convenience fee to transfer money into your account in order to play. I disagree with how they do that. I think it should be a flat fee. The way it is, is the higher the dollar amount, the higher the fee per transaction. I don’t mind paying a fee because the way I see it, it saves me time and gas money going to the store to make the purchase. I just should be a flat fee…
Response from developer
We are so happy you gave us a try! Thanks so much for your review and feedback regarding our fees. As a courier service, we charge a small service fee on fund requests to cover our costs so that you can experience the most convenient, safe, and fun way to participate in the lottery. There is no monthly fee, sign-up fee and we don't take anything from winnings! Please email us at support@jackpocket.com if you have any questions. Happy to help!