JeffConnect User Reviews

JeffConnect
JeffConnect
Thomas Jefferson University

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Leave a Review JeffConnect
  • Highly recommend

    I used JeffConnect twice this year and I love it! I think it’s great issues of concern and questions. Initially I was like,”How can they check me out over the phone?”... When the doctor popped up on my screen, I felt like we were in the same room. It is a personal experience and she was as able to handle my concerns quick and professional.
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  • Wonderful

    So easy to use. And a great way of accessing a physician 24/7.
  • Big hassle just for follow up visit

    Too much trouble getting in to site.,customer service not very helpful. Making contact with Dr. timely . Not much different than phone except added aggravation.
  • No point in making an account

    Downloaded for my grandma to use, the app immediately deleted the account after it was made, tried a different email, same thing happened. Tried to reset password, says the email isn’t connected. Fix please, some people need their prescriptions.
  • Saved me time and money

    Genius
  • Time saving patient based care

    This app allowed me to see a Dr. without having to take a day off from work or rearrange my busy work/life schedule. I was having some sharp pains in my upper abdomen/lower chest region. I logged on the app filled out my initial intake and was able to see a Dr. within 10mins. The Dr. assessed my symptoms with a few questions and gave me some much needed recourse. Great app that saved me time and money!
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  • Best experience

    I highly recommend JeffConnect. Used it in July, explained my symptoms and was diagnosed in minutes. It did help that dr was able to pull up my electronic medical records. Used again last night for another issue and explained symptoms. I already knew what it was and dr agreed after reviewing my EMR. Electronically sent a prescription to cvs and I was able to get that in minutes. Both physicians I interacted with were caring and professional
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  • Useless

    Don’t waste ur money, all they do is tell u to go to the ER for everything!
  • Terrible customer service

    Great idea, but the customer service is literally a nightmare. Still waiting for my $40 back I shouldn’t have had to pay.
  • Suggestion

    In the “My Visits” I have a scheduled visit with my doctor. The reason is:

    “f/u diabetic ck”

    Obviously the “f/u” means follow up however there probably could be a better abbreviation. Perhaps it’s just me but when I see “f/u” I think of the f-word.

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