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My car is restored!
I was shocked to discover rodents had been in my car during the night. Fortunately, the damage was minimal. Just the interior was left very dirty and smelly. It was disgusting! I honestly did not know where to turn for help.
Thank goodness I found Washos and in particular, Jorge! He restored my car to it’s original new state. You can’t tell there was ever a problem. My car is beautiful!
I definitely will be referring Jorge to my family and friends. Thank you Jorge!!!😁Show lessDisappointing Experience with Washos Mobile Car Wash Service
My first interaction with Washos was frustrating and left much to be desired. I had scheduled a platinum wash for two cars, four days in advance, for a 9 AM appointment on a Saturday. Unfortunately, on the day of the service, I received a call from Washos informing me that the subcontracted wash technician could not make it due to an emergency. Given the timing and nature of the scheduling, I am skeptical about the genuineness of this emergency. Honestly, I think the person just stayed out too late Friday night and slept in. This incident leads me to question the reliability of Washos's subcontracting process and their criteria for vetting technicians. The lack of professionalism in handling appointments and ensuring the availability of dependable service providers has significantly eroded my trust in Washos. This experience was not only inconvenient but also indicative of a broader issue with the service's management and subcontractor reliability. I hope Washos takes this feedback seriously and improves their vetting process to prevent future disappointments for their customers.Show lessDetailers try up selling
I used to use Washos on a regular basis, but stopped after frequent up selling on packages. A detailer who came to work on my car said he needed to use a clay bar to remove some imperfections in my paint. Of course, that would be an extra charge. I declined saying I had paid extra last time with prior Washos person. The current detailer said the job was not done correctly and again tried to persuade me to add the extra service. I declined. I didn’t tell this individual that it was he who worked car last time. Just decided to stop using service in the futureShow less