Horrible Experience in Los Angeles
The first time I used the app I had a great experience. The second time I used the app I had a hard time finding any washer to come out for the comfort wash. Finally someone accepted the request after four hours of trying. They proceeded to call me on the way and explain how they were going to upcharge me for extra services I didn’t ask for. They said they would assess once they looked at the car. This sounded super fishy to me. I explained that all I wanted was a car wash and he continued to explain that he was going to need to add more services to clean the car.
I then said I wanted to cancel the wash because I didn’t trust that they weren’t going to bill me more money. He wouldn’t let me cancel the wash and instead billed me and never showed up for the wash. Now I am trying to get a refund from Washe.
Do not use in Los Angeles, you would be better off going to a car wash or just connecting to a trusted car washer/detailer on your own.
I then said I wanted to cancel the wash because I didn’t trust that they weren’t going to bill me more money. He wouldn’t let me cancel the wash and instead billed me and never showed up for the wash. Now I am trying to get a refund from Washe.
Do not use in Los Angeles, you would be better off going to a car wash or just connecting to a trusted car washer/detailer on your own.
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