Leave a Review AMS360 Mobile
Would rate it if it worked
I have downloaded this app in the past. Thought I would give it another go in 2020, can’t even get past the log in screen. “Sorry something went wrong. An unexpected error occurred.” On IPhone with latest update. Wish Vertafore would roll out ios compatible software like they said they would years ago for those of us who prefer Mac.
UPDATE: developer response was right on. For the first time I have access to some very useful features from ams360 on my iphone (latest ios) thank you for responding! So far everything in the interface seems to be working well. I can get client and policy info on the fly. Ive had a few “connection” errors but it’s seriously an improvement.
Now, for the big ask.. why can’t I use ams360 single sign on in chrome using my Macpro (or any desktop mac)?? If Vertafore would follow through with a mac compatible version of their software instead of just an IOS app we’d really be cooking. I’ve been waiting for three longs years for this roll out so I don't have to use windows parallels (yuck) or switch back and forth between the two daily. BUT THE APP WORKS! And kudos to everyone who worked to make that happen It will help my workflow so much. Thanks!Show lessOllieDenali
Developer Response
Hi, I am very sorry to hear about your past experience with the app. I'd encourage you to try again with the most recent release as we've made quite a few improvements. iOS is very important to us and we hope you can see that with the new update. If you continue to have issues with the new release, then the app is most likely not the issue. It sounds like you may be running into a settings or security issue. Our Support team would be happy to help get to the bottom of it so we can get you up and running on the new app as soon as possible.Landscape view on iPad needed
Works greatbillva924
Developer Response
Thank you for your feedback! We're glad you like the app. It sounds like landscape view is important, so this is something that we are looking into and would like to get added for you.Vertafore critic is amazed
I had missed that Vertafore did this. It can’t believe it came from them. Makes me wonder if a change is a foot. Thank you Vertafore.biginsurance.com
Fingerprint
Never keeps. Keep having to reset , yet never works..:35)!;:2;?)
Developer Response
Hi, I'm sorry to hear about the poor experience that you've had in the past. We've made quite a few improvements in the last few years and would recommend trying the new version. We have not had reports of this happening with the newer versions, but please let us know if you continue to have issues so we can address those for you as soon as possible.Needs work
Needs some work. Layout is awkward not what we see on desktop, instructions are lacking. Try again.Chairman FMC
Developer Response
Hi, thank you for your feedback. We worked closely with AMS360 users while working on this most recent release. One of the goals was to improve the look, feel and usability. I'd encourage you to try to the version and I hope these new improvements address some of your concerns.Needs a lot of work
Very limited number of situations where this app is useful. Also, form-over-function strikes me as applicable to the design.JMN.47
Developer Response
Hi, we've made quite a few improvements to the app since 2017. We hope you are using AMS360 still in 2020, and we hope you will try the latest version of the app and let us know what you think. Thanks,Daily User
I love this app. It empowers me to answer most quick reference questions for my clients, I can send COI's and ID cards, and check on open to-do's on the fly. Every engaged producer will benefit by adopting field use of this vital client care tool. Ad it just keeps getting better. Great job team Vertafore!Show lessReader182
Great App Our producers have access on any device.
Been using for months. Demo'ed recently to sales staff.
So many uses.Jimmy pittsburgh
Huge step forward for our industry
Such an awesome and monumental leap forward! The app is incredible, especially so early in its public life. Some cool must haves:
- User defined View Options - I'd love to be able to default to only seeing active policies.
- The ability to save login credentials - I understand that this is YOUR app (instead of users using IE) and you take on some sort of liability, but I (along with most agents that use AMS360 online) are used to having IE store our credentials and not have to re-enter our password each time. I'd imagine no one would have an issue with your amending your TOS to reference that.
...on a similar note...
- Touch ID - The API is available, jump on it! No reason not to!Show lessbpfitzny
Operations Specialist
Now I can service my clients anytime, anywhere. I've been able to save the day on more than one occasion. Thank you for finally making a comprehensive app that's so easy to use!L Gillam
