Leave a Review EBTH
Very expensive fees
50$ usd for shipping a ring to canada….it’s a fu…joke!1975Yan
Scammed by Shipping
Terrific place to buy, as long as you make sure you only win one thing. Every single item won is shipped separately, and charged separately, regardless of size. I won literally 5 coins within 10 minutes, but they charged $35 EACH to ship. Yes, $175 shipping for 5 coins weighing 1/2 ounce each. Their excuse is everything is pre-packaged for fast shipping. Except, these are small 4x4 boxes, nothing is stopping them from putting the boxes in a bigger box. $50,000 spent here in the past, and they don't care. Also noticed recently almost everything is sold as individually as possible, when they used to have lots of groups, so brain-dead management must have made this part of their business strategy, since they also charge a fee per item. Avoid.Show lessPeter4ej117
Always efficient
I have bought dozens of items on the website through the years. They are very efficient, professional and timely. I hope to buy dozens if not hundreds of more items in future years. EvelynDIYing
My favorite place to go antiquing/2nd hand shopping!
Everything I have “won” has been as described, and I’ve been very happy with my purchases. My daughter has furnished much of her first apartment from EBTH. And everyone who works here has been wonderful, and I’ve learned from them too.Fherd
Addicted to EBTH
I love this site , everything is as described. Their customer service is wonderful. I’ve been shopping with them over 2 years . Each experience has been great . One thing I learned the hardest is to read the description. I’m not good about visualizing sizes of objects, so the item is was either larger or smaller than I thought . Now I actually pull out my tape measure .
If the item has any flaws , it’s always on the description. I like that there are no surprises.Show lessawjishdhd
Stamps, how many are there?
When you don’t list The Number of stamps that are being offered in the lot, it is difficult to know what is being offered. This is because you take duplicate pictures of the same stamps Without Noting they are the same picture of what you’ve already shown.
E.g. am I seeing two different stamps that have the same design, or am I just seeing the same stamp photographed twice on “different screens”. How can I calculate value of the lot when it is unclear how many stamps are there? It would seem the simplest way to resolve this issue is to note in the picture if the image is a duplicate of a previous screen, or not include duplicate photo.
Close-up photographs of the condition of the stamps is very helpful, but not when you do not list it is a duplicate photo.Show lessenjoed
Crashes forcing me back to web console
Hardware: iPhone 11 Pro Max
Software: iOS 15.4.1 (and prior releases)
I have had this issue for some time but only just now decided to make time to write this review. This app crashes frequently. I can browse the app for an indeterminate amount of time prior to triggering the bug without issues. My best determination of the trigger mechanism is adding too many items to the watchlist in the app. Once the crash or crash/reload condition occurs, nothing I have done in effort to troubleshoot will resolve the problem short of a delete/reinstall.
Troubleshooting steps taken (in various combinations/orders):
Restart hardware
Reduce quantity of items in watchlist
Clear watchlist
Sign out of app and sign back in
Delete/reinstall
I’m simply tired of the, well, EFFORT involved in using this app with all of its features and feel I have no choice but to return to using the web console until this issue is resolved.Show lessMr. Never Clever
Great app
I absolutely love this authentic auction app. They have stated so consistent with app layout and ease of biding simple and wonderful display of items. Everything I have purchased has been exactly as pictured the only reason I don’t purchase more from this site is due to the outrageous shipping cost even of smaller items. I understand why some items have higher shipping costs but I pass on a lot of smaller items and limit my bids due to the shipping cost of items which is outrageous. I also wish there where more of these places for pick up other than Ohio if they where in Charlotte Nc this app would be the best thing ever. But it’s tough to drive to Ohio for all these purchases. If they switched it up it would be amazing!Show lesscbo0514
I won a 14K pearl bracelet. Horrible shipping!
My 14K gold pearl bracelet was an amazing price, if I ever receive it! I paid $15 for shipping, only to find out it’s being sent out via SMARTPOST. It’s been 10 days since it’s been in transit, and 2 days of it going in circles 20 minutes away from me…
I thought I found my new favorite marketplace, but the shipping is HORRIBLE & not trustworthy nor is it fast.
EBTH offered a $3 refund for my “expedited process fee”.. I’m amazed that this company charged me so much to ship 0.1LB. Only to ship it out using Smartpost….Show lessvasxg
Amazing customer service!
I increasingly love this app the more I use it. It’s easy + has beautiful items at all price points, with frequent new offerings. For the first time ever, I recently had an issue + despite thinking I was going to end up eating it, the EBTH team exceeded my expectations. Thanks Trevor! Can’t wait for my next purchase.Show less@LILGOVERNMENT
