EBTH User Reviews

Everything But The House Llc

Reviews Summary

🛒

This app hasWide variety of unique and antique items

🔍

This app hasDetailed item descriptions and photos

🤝

This app hasEfficient and professional customer service

🏆

This app hasGreat way to find affordable antique and vintage items

🏠

This app hasHelped furnish a first apartment

💰

This app hasExtremely high and separate shipping costs, even for small items

🚢

This app hasSlow and unreliable shipping, with items taking weeks to arrive

📦

This app hasPoor packaging leading to damaged items upon arrival

🔍

This app hasMisleading item descriptions, especially for jewelry and gemstones

🤖

This app hasConcerns about automated bidding driving up prices

🤔

This app hasUnclear policies around returns and refunds

🔒

This app hasDifficulty deleting accounts

🐞

This app hasFrequent app crashes and technical issues

App shuts itself down...
EBTH app shuts itself down while I'm browsing the items. Can't easily get back to the place where app shut down. Getting extremely frustrating. Also seems that app loads extremely slow and there are always problems with adding shipping costs during sale checkout. Love the site but hate the glitches!
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Hangin' Around
7 years ago
Lost me
I love the concept of this site but the shipping cost is outrageous. Can not combine shipping cost for similar items in the same estate auction because according to customer service the items are supposedly prepackaged individually - $75 to ship a $24 set of pictures via UPS 3 states away! It's like they're padding to ensure maximum profit. I'll be sticking to the website Chairish.

Update: 11 days after I paid and my order hasn't shipped. For something I was told was prepackaged for shipping (thus combined shipping wasn't an option), 11 days to slap a label on a box is excessive. Customer Service gave me the run around.

Update: Received on day 22. It was well packaged so I guess there's that.
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Yourappislame
7 years ago