SherpaShare User Reviews

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  • Easy to use but AWFUL customer service

    I do NOT recommend this app to any driver who suspects they will need any sort of customer support at any time. This app easily helps me classify work drives vs personal drives. I used it for 3 years while I traveled for my job. After Covid, my job transitioned into fully virtual so I no longer needed the account. You cannot cancel your membership online or through the app; you must do it through customer service number or message. I have been trying for 2 months to cancel my membership and have not been able to have a representative communicate back with me via customer support online, email, or phone. I have made over 15 attempts to communicate and cancel at this time. I have also been charged for these two months. I have asked for a refund of payment but of course have had no success with that either. VERY disappointed!
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  • App is great... customer service not so much

    So I have to say that this app is really awesome and works great. I’m still on the trial run and am probably looking to purchase the app once the trial runs out. However I messaged customer service asking why the mileage report doesn’t get sent to my email that it has on file and still haven’t received any news.
    Work is REALLY needed on customer service!!!
    So... now I may have to look for another app that works good with BETTER customer service.
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  • Take a survey, get a free month of Sherpa share, DONT MISS it.

    I rely on an app to track my miles, and gasoline charges, taxes especially during Covid, I thought Sherpa had my back considering I don’t drive for Uber and that is their platform of choice. I drive for Door Dash working through this crisis is not only a death wish but I risk the chances of bringing it home to my family. Sherpa has had my back for a
    Few months now it’s the 6th of May and as I’m getting ready to fill out the survey, it says it’s expired.. thanks Sherpa, I’ll definitely send myself my reports because I can not pay for this app, not giving adequate time to do my survey really is annoying. One more thing I have to deal with while I’m driving to bring people food stuck in their homes.
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  • Great App for miles & Expenses

    I am a new Realtor and drive ride share to get more clients and make some money. SherpaShare is great at tracking miles and prompting me to designate my drives. It’s best to keep up right after the ride or they pile up fast. Make categories, tracks miles and receipts, maintenance, expenses etc. with ease! In addition you can do it on the web for even more control to generate Summaries, Reports, Excel sheets and it is all saved to the cloud in case of phone loss. Not to mention great tools for ride share built in. Great stuff! 👍🏻
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  • Great tracking for pro drivers - occasional double tracking

    I have found this to be a very useful app. I do need to make sure manually that there aren’t double and triple deductions, but on the whole: I have really found this to be useful and accurate and am perfectly fine with taking the monthly survey (and giving my tracking info) in exchange for the service. It has value to me.
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  • Great app

    Great et simple to use
  • Why arent you using this yet??

    Ive been driving for a year now, lyft/uber, and got SherpaShare about a month ago.

    Night and day. No more guessing - heatmaps that make sense (not the stuff provided by the rideshare companies), easy to use automatic ride tracking, a place to track and store gas and maintenance receipts...

    There is no need to convince anyone. You get 3 months free. Try it. Earn more money. Document more deductions. It’s simple.
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  • What you need come tax time

    I’m a new ride share driver and this app is what your looking for. When I start my shift, I have to make sure my tires are good, my car is clean, gas is filled, turn my app on, etc. SherpaShare automatically turns on so I don’t have to think about it. It’s easy to separate personal trips from work trips. You get to see how many miles you have driven and how much of a tax return you can expect in real time. You can also keep track of your gas, it’s a really nice App. +++👍👍
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  • Extremely satisfied

    So I’ve been using SherpaShare for a little under a month and I can honestly say that I’m extremely impressed with this app. Once I got the hang of the ins and outs of the app and became comfortable with it, it made my job so much easier! It’s extremely reliable and accurate and completely raised the amount of money I earned. Thank you to everyone at SherpaShare!
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  • Great app

    As a rideshare driver this app is great tracks all of your miles while driving and makes it easy to track you deductions I wanna give it five stars but I can’t accurately give them because I have not gotten to the reports section of the app to see how it works, but other than that it’s a easy app to navigate and it does everything in the background which I love I don’t have to open the app till I need to categorize trips l!!
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