Microsoft Lens User Reviews

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  • Defaults to photo..?

    When I scan a document, click done, it gives me an option to send as an email. When I do this it’s still a photo. Why? I’m in the “document” tool. It should just be a pdf. If I wanted a photo I would take a photo with my phone, or have “photo” selected.
    So I have to save it as a PDF, then select it, and then send it. Lots of unnecessary steps.
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  • Works ok

    Bit fiddly to start with but ok
  • Thank you google

    I love you guys for this beautiful app.
    I wish you guys all the best
  • Can’t complain

    It does the job what it supposed to do, without ads. More than enough.
  • Good, but hate the poor focus with close captures.

    Cam Scanner was one of the first out but they want you to put the scans in their online database. Lens has the ability to put your scans almost anywhere. My biggest complaint is that on my iPhone 14 Pro, (I think all the Pro versions) It doesn’t focus correctly on small scans like business cards or receipts if you get close enough to fill the screen. You are left with three choices. Blurry image, lower resolution image because you need to pull back and not fill the screen, or take a picture with the regular iPhone camera and import it to crop and set the appropriate filters. I have chosen the latter, I’m reminded what a pain it is every time I use it. I love the fact that that you can store the images, particularly in OneDrive, which I believe is truly the best cloud storage. The problem is that even if you have one drive loaded on your phone and are fully logged in, you are required to log in again with your full password. It doesn’t remember the last 100 times you used it with the same OneDrive and the same password.😖 Again, a real pain. Otherwise the quality, functionality and ease of use are good. I was hoping Microsoft would fix the above mentioned issues, but so far no…. I’m hoping for a fix sooner verses later.
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  • Easy to use

    Awesome app I have been using for over 3 years now. Works perfectly with my phone and drives
  • best scanner

    it goes to one drive and it works so well and its free!!!

    top job people its a public service so on behalf of millions of people thank you
  • Great but stopped working!!

    I have been using Microsoft Lens for years and it’s one of the greatest assets I have for getting through books for school. The immersive reader in this app is way more reliable than the in browser one on Microsoft Edge which never seems to work. Just recently however the immersive reader in this app has STOPPED WORKING! Every time I try to open the immersive reader it displays an error message that says “ There was a problem, and we didn't get all the data. Please try again.” This is so frustrating! I tried reinstalling the app several times which would make the immersive reader load but then it WOULDNT READ and just stayed frozen. Then I switched to a different account and when I opened up the immersive reader it asked me to sign in and after I signed in it just asked me to sign in again and again and never actually signs me in, it just keeps giving me a sign in page again. I’m running on iOS 17.4 on an iPhone 14 Pro. Please fix this issue!
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  • Great app, but not so great with recipes [edited for new version]

    This app is fantastic, but it has problems capturing recipes. A killer use case for this is taking pictures of recipes from books or magazines and dropping the captured text into OneNote. The version of Lens that I first used would frequently misread numbers. For example, if the recipe calls for “1/8 teaspoon salt” it might get read as “1/2 teaspoon salt” which, you can imagine, will ruin the recipe. I’ve learned to inspect all numbers in the ingredients and directions to make sure they are correctly captured. The latest update seems to have made progress at reducing these errors, but there’s another issue that hasn’t been fixed yet. The app will sometimes (but not always) read ingredient lists as two columns when they should be read as one column with tabs. For example, if the recipe says: “1 cup <tab> Flour <new line> 1/2 cup <tab> Sugar <new line> 2 cups <tab> Water” Lens will often read that as “1 cup 1/2 cup 2 cups Flour Sugar Water”. (Sorry, it looks like the app store review won’t let me use tabs or returns here.) It would be very nice if there was a way to tell Lens that the text should be read as one column, not two. Or maybe Lens should have some sort of AI to realize that the text is gibberish if read as two columns but makes more sense if read as one.
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  • Good, but hate the poor focus with close captures.

    Cam Scanner was one of the first out but they want you to put the scans in their online database. Lens has the ability to put your scans almost anywhere. My biggest complaint is that on my iPhone 14 Pro, (I think all the Pro versions) It doesn’t focus correctly on small scans like business cards or receipts if you get close enough to fill the screen. You are left with three choices. Blurry image, lower resolution image because you need to pull back and not fill the screen, or take a picture with the regular iPhone camera and import it to crop and set the appropriate filters. I have chosen the latter, I’m reminded what a pain it is every time I use it.

    I love the fact that that you can store the images, particularly in OneDrive, which I believe is truly the best cloud storage. The problem is that even if you have one drive loaded on your phone and are fully logged in, you are required to log in again with your full password. It doesn’t remember the last 100 times you used it with the same OneDrive and the same password.😖 Again, a real pain.

    Otherwise the quality, functionality and ease of use are good. I was hoping Microsoft would fix the above mentioned issues, but so far no….

    I’m hoping for a fix sooner verses later.
    Show less

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