Leave a Review Microsoft Lens
This app has always had my back
You really don’t need a scanning machine if you have a little patience and this app. Most of the time a scanning machine isn’t available so this is all you have to create a pdf anyway. I have used this for years and years and have never ever been disappointed. I do not write reviews but when this app straightened out a picture I took from an odd angle to make a pdf like I was standing in front of the whiteboard automatically, I was moved to write something to show my appreciation. I thought, wouldn’t it be great if it could…but nah it can’t do that…and, lo and behold, it did!Show lessAgustinyeah
Great app, needs more customization options in settings
Lens is a wonderful app for capturing documents, and images. I travel frequently for work and capturing receipts and all our important documents is important. Lens makes that super easy. Feedback for the developers: 1. Lens defaults to two images and then “resets” back to the main screen. This means I have to manually select the images I was just working on and continue adding images. 2. Give users the option to change the default location in OneDrive. 3. Instead of merely adding “to OneDrive” give users the ability to stick the image(s)/pdf to a specific folder inside OneDrive. Lens already has access to OneDrive so this shouldn’t be a big step…Show lessAccuracyByVolume
This is the one
I’ve tried quite a few scanning apps but this is the best. Very easy to use. I especially like the way you can manually line up the corners of documents yourself. The apps without this feature sometimes get confused about where the bottom of the page is and miss out stuff at the bottom like page numbers.Show lessRDavidD
Great app with one major flaw
This app is fantastic, but it has occasional problems capturing numbers.
A killer use case for this is taking pictures of recipes from books or magazines and dropping the captured text into a recipe app. I’m finding that it usually works without fail, but sometimes it will misread fractions (and on very rare occasion miss numbers altogether.) For example, if the recipe calls for “1/8 teaspoon salt” it might get read as “1/2 teaspoon salt” which, you can imagine, will ruin the recipe. I’ve learned to inspect all numbers in the ingredients and directions to make sure they are correctly captured. If it weren’t for this time consuming manual step, this app would be a 6 on a scale of 1-5.
Words are almost never misread, although it would be nice if it could capture common foreign letters. You’ll see things like “jalape?o” or “saut?” for jalapeño and sauté, for example. Along the same lines, it would be nice if it would capture the degree character. It will capture as “Preheat the oven to 350?F.” I can overlook those issues, but misreading numbers is a serious problem.Show lessMts0987654
Latest update rendered me unable to save or share anything
I use this app on a semi-frequent basis and last made use of it in October. Needed it today and when I try to save or share a new PDF locally, or try to share an old saved document, I get an error along the lines of my "IT group doesn't allow saving or sharing." On a personal, non-corporate device mind you.
I can verify it last worried in early/mid-October, so I can only assume it's the latest update that broke it. Frustratingly, there are absolutely no search his on the internet for Lens and the error message I receive, so there's nowhere to go for help. And that basically makes this app useless.
Hilariously, the email address listed on Microsoft's support site for Lens doesn't allow incoming emails from people not already in their address book. So, I ask you, what good is that?Show lesscPol
Constantly logging in
It would be a 5-star review except there’s been a change in the app where it keeps logging itself out of OneDrive when you go away from it, so you have to log in again each time you want to upload the scan to your OneDrive. And you can’t use Face ID or fingerprint ID either because the OneDrive log in is over two stages. Annoying. With both Lens & OneDrive being Microsoft products you’d think they’d be smoother to operate.Show lessRoxby Good
Crashes without opening app
I used to use this app all the time and had all my important scans stored in it but now I can’t even open it without it crashing so I’ve lost access to all my scans and can’t use it anymore
I hope someone can point me in the direction of a fix otherwise I will have to find a new scanning app
ThanksShow lessjosskeep
Ability to change title default settings
Great app but it would be great if the title section was blank rather than having a very long default title. Taking photos of student work gets tedious when title needs to be deleted before adding a personalised title for every photo.Taswegian
Can use some updates and feedback email bounces
Hey guys love the app but having issues. I’ve tried to send feedback and a support request, but the email address ‘olenssup’ bounces to OfficeLensLeads which doesn’t accept messages from outside the organisation. Would love an update to fix the issues I’m experiencing with OneDrive integration. Cheers.Show lessDiskoGavatron
Almost Unusable
I spent 15 minutes trying to scan four pages of a document this morning through Lens. In addition to needing to lookup how to scan multiple pages into a single document, the default file setting for scans seems to be JPEG and no option to set the default to PDF. Further, though I scanned multiple pages using the "Add" feature, when I tried to export the document, it automatically turned each page into a separate file. When I tried to delete these scans by selecting the specific scans I wanted to delete, hitting the delete icon failed to present an option for actually deleting these scans.
I eventually jumped to Genius Scan and got my document scanned and sent to OneDrive in about three minutes. Easy peasy.
When I chose to send feedback through the Lens app (which opens a new email draft), I described my experience and submitted it. Less than one minute later I received a message stating that my feedback was "undeliverable" because their address only accepts messages from those in their organization.
As an Office subscriber I would like to use first-party apps. However, this experience was substantially more challenging than necessary and makes me wonder whether Microsoft has abandoned this app.
I hope it gets better in the future.Show lessWBSupreme
