Microsoft Lens User Reviews

Reviews Summary

Top reviews

Leave a Review Microsoft Lens
  • Very good app, but requires a debug

    Sometimes, when photographing a page, and the red frame correctly borders the entire text, the photo processor cuts out half the page, which renders the photo useless. (Perhaps this occurred because the page was highlighted?) Sometimes it takes several reshoots until success. If that continues to happen an otherwise excellent app will be rendered unusable.
    Show less
  • Great, but serious obstacles...

    This app was a lifesaver for expense receipts when I first started using it a couple years ago. I still use it, but I have 2 major complaints:
    1) Using it on an iPhone, the app does not stay logged into my Microsoft account, so almost every time I scan something, I have to retype my password to send to OneNote or OneDrive
    2) Saving as PDF or to files is not easily accessible

    The above to problems make me look for a new app every month or so, but it still solves my needs better than others. I love how easily I captures docs for work and home. I just get annoyed at the extra steps I need to take because they can’t solve the login issues
    Show less
  • Used to be perfect...

    Office Lens has been one of my favorite apps for a long time. I use it mainly for whiteboard pictures and scan documents and receipts. It worked flawlessly for a long time.
    I can’t understand why break something that works great? One of the many updates all of a sudden makes Lens to not auto-detect the correct doc size anymore. 90% of the times it crops it wrong. This used to work perfect everyday. I’ve tried of course with different backgrounds and light conditions and angles so I’m convinced it’s something in the app.
    Still a great app but sad to see an app like this to go down from amazing to ok.
    Show less
  • Not what it used to be

    This has been my go-to app for some time now, and I ever since I began using it, I became a huge fan and have gotten many friends and colleagues hooked on this app.

    It used to be a 5-star app, but over the past few months it has become hit or miss on scanning documents. When in document scan mode, you visually see it detect all the edges properly; however, when you snap the image oftentimes it now cuts off a significant portion! What gives? I have deleted and reloaded the app, updated iOS, reviewed all settings, and it continues to happen.

    Previously this worked like magic. I didn't have to be careful of the angle or anything. I could quickly scan any document without fuss and it worked all the time. Sadly it's now less than 50/50 on capturing the entire document (despite it showing the correct edges onscreen). I am truly sad.
    Show less
  • Where the Heck is Local Storage?

    Update: As promised, I’m updating to 5 stars since magically the ability to delete local scans mysteriously appeared. Thank you.

    I like this app. But please tell me what I’m missing, since these questions appear simple and I could not find the answers anywhere.

    I save scans to pdf and specify iPhone local storage. Then I send to Dropbox. When I’m done, there does not appear to be a way to delete the PDFs in the app, short of deleting the app and reinstalling. Yes - I tried holding, and swiping every which way. As for where on the iPhone these scans are stored locally, no one seems to know. I’ve looked in Photos, Files and every other location and can’t find where they are stored. This seems a simple question, but Googling this I find others are similarly frustrated.

    Am I missing some obvious usage paradigm? I’d give this five stars if I could just delete scans from the app.
    Show less
  • Big step back

    Still useful but not nearly as good as its former brilliant version. For the last couple of months the cropping and rotation has been much less accurate, usually cropping in half. Images are less clear. And deleting previous images has been complicated. Please revert these back again. Would also be good to have some choices of default settings (or at least save previous choices) - such as always using flash, changing OneDrive location, changing default OneNote location, default one click save.
    Show less
  • I’ll keep using my old scanner app

    I received a great promo for Lens because I have an office subscription. It made me want to love Lens. But Lens is lacking features that I use all the time when scanning documents. The biggest problem is that it lacks important editing features, such as the ability to change a color document to B/W, and the ability to lighten or darken a document. Second, when I input images from my device (camera roll) into Lens, I must do it one page at a time. I am used to being able to select a number of images at once. (I use that scanner feature frequently to combine PDFs. (I convert the PDFs to images, and then bring the images (PDF pages) into my scanner app and make a new PDF.) Lastly, my old app will capture a page as soon as it detects the edges, without my having to touch the shutter button, but Lens doesn’t. That feature makes it easier to hold the device while scanning and it allows me to scan multiple pages quickly. Lens might offer new functionality for people who want to scan whiteboards. I don’t know and I don’t need that ability. For those of us who deal heavily with documents, Lens needs to step up its game. I can already easily send scans to one note (as an image or a pdf) so switching to Lens would not help me. I will hold off using Lens for now.
    Show less
  • What happened?! It was great!!

    This app was a life saver when for a whole month intensive course of sight translation from English to Spanish and my prof never gave me a heads up on what text pages to adapt for my print learning disabilities!! I needed to have OCR STAT! Then I was able to easily enlarge the text and spaces between the lines and more!! If it wasn’t down I lost the whole class period of note taking, scribbling in key legal and medical terms that can’t be done with Microsoft nor G translate! Did mention it was a 4 week class vs 16 weeks!?

    I went to use it just now, with a text book page of grammar, the Immersive Reading feature distorts the text, and removes bold print of words. PLEASE please help! And I will happily change my stars and review. I am an adult with print and related dyslexia issues.
    Show less
  • Used to be great but what’s happened?

    This app used to be great and when scanning documents and receipts it was so easy and quick! The app would straighten and remove glare and you would get the whole part of the document but no more. Takes several goes holding my phone at different angles for it to capture the document properly. Usually all you get is part of the document or some random section of it so you have to go through process of deleting and starting again. Placed documents to be scanned on plain white surfaces, plain darker surfaces, wood, my jeans, the carpet...😠! Update hasn’t helped as just tried it please sort this out.
    Show less
  • Has issues..

    All in all, this is a great app. It enables me to lead a paper free existence and rid myself of all the paper in my life. However the latest update has caused problems insofar as the ability to delete and save images has become far more complicated. It was fine like it was before. Now you have the chance to export to various places but the ability to delete has become cumbersome. It never seems to delete unless you manually intervene and seems to store everything!
    Show less

Alternatives to Microsoft Lens