Please fix connectivity troubleshooting
I love the belt and concept and I really enjoy being able to see the intensity level on the app. The company needs to fix and upgrade the connectivity because the app is not always able to connect with the belt (even after having checked my Bluetooth and making sure it is all set up correctly).lexagski
Can’t even get it
Would love to try this product but I can’t even log into the app. For such an expensive product compared to competitors you’d think they’d justify it with an app that worksryro12
Developer Response
Dear Customer. Thank you for getting in touch. We are sorry you are having issues logging into the Connect App. Please call us with your belt to hand to our toll free number 1-800-551-2443 so we can assist you further. Regards EmmaFirst day went great
First use went great. It does disconnect from the belt but that isn’t a deal breaker. It works So I’m going to see how it goes and will check in after the first workout is completedSparknostalgia
App works just fine!
If having trouble getting through first screen. Scroll all the way down until you can click the next or accept button (can’t remember which one it is) and proceed with syncing your device. Have been using for past 5 days and there have been zero issues with app, connection or belt.RES627
Won’t update to connect with new iPhone.
For a technology focused product, it’s terrible at keeping up with technology. Weeks after the iPhone 11 came out and it’s still not compatible. Now a worthless piece of junk. Would not recommend.teresa sssssssss
Developer Response
Sorry to hear you are having issues with your Slendertone Connect. We require a little more information to help you. As we don't have your contact details could you please email us at info@slendertone.com providing us with a brief description of the issue you are experiencing, we will get back in touch with you as soon as we can. Thank you.Big Problems
Can’t get it to start. I have used it in the pat but after the last update it says to start push the button on my screen, but nothing happens. Tons of errors found when I check the error page. FrustratingMrminer512
Developer Response
Sorry to hear you are having issues with your Slendertone Connect. We require a little more information to help you. As we don't have your contact details could you please email us at info@slendertoneusa.com providing us with a brief description of the issue you are experiencing, we will get back in touch directly. Thank you.Privacy Issues
Haven’t even got to the point of using the app...can’t get past the EULA. Slendertone joins Facebook and Google in deciding that it’s totally OK to collect, use, and disseminate personal information of not only what needs to be submitted to use the app, but spying on (and marketing) what we plug into search engines and spying on our usage of other apps. Not to mention using it as an advertisement dissemination platform. Perhaps the overall poor performance of the app described in other reviews is because functionality of the app and the device itself wasn’t the prime focus of the development team. Perhaps the real goldmine for Slendertone is marketing our personal information and gaining an informational gateway into our personal lives to sell off to the highest bidder.DabbleinApple
Logs out after every use
Better choose an easy-to-remember password since you'll be typing it in every time you want to use the belt!Ezequiel B.
Can't start program after pairing
iPhone X here with latest IOS release. Phone pairs to slender belt and I get option to "click here to start your training" but nothing happens. Can't click anything.
App shows 0% charge on belt and connected. I can manually start the belt up and use it without the app so I know the battery is fine.2012Nismo370z
Lots of errors
When it works, it’s works well. However several times I have tried to open the app to start the program and it gives me an error message.AimeeOz
