Free
Teamwork Desk
Manage your helpdesk on the go
⭐️2.2 / 5
Rating
🙌17
Ratings
📼5 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale
- Versions
- Price History
- Description
- FAQ
All Versions of Teamwork Desk
2.0.0
March 7, 2022
Everything! This is a brand new app offering access to nearly all areas of Teamwork Desk.
More1.6.10
December 18, 2020
Added "Delete ticket" button in Ticket Properties
Minor enhancements
1.6.9
June 17, 2020
Fixed minor bugs while login
1.6.8
April 22, 2020
- fixed: tickets not adapting correctly to iPhone XR size
- fixed: selecting a ticket in a list was highlighted wrong
- fixed: too much space between replies in tickets
- fixed: signatures now showing all possible variables in replies
More1.6.7
April 2, 2020
- fixed: links in tickets not opening
- fixed: adding a note added agent's signature
- fixed: variables in replies not working
More1.6.6
November 18, 2019
- links to other tickets, Teamwork Projects tasks and web sites are now clickable again
- send feedback shows a message if no email account is configured in phone
- fewer spacing between messages and replies in a ticket
- canned responses: links in responses now included
- job title and other variables now correctly added in canned responses
- signatures now included while replying to a ticket
More1.6.5
August 21, 2019
- Full iPad support, w/ Split Screen support
- fixed a bug where a user can't create a ticket
More1.6.3
May 9, 2019
Minor improvements
1.6.2
March 15, 2019
- fixed push navigation
1.6.1
March 2, 2019
- Minor fix
Price History of Teamwork Desk
Description of Teamwork Desk
Support customers from anywhere, at any time with the Teamwork Desk helpdesk app. Keep an eye on customer activity, create new tickets in the field and manage existing tickets no matter where you are — lounging by the pool, traveling by train, or hiking in the hills, we’ve got you and your customers covered.
Key Features:
• Manage your help desk on the go with full dashboard access
• Create new tickets and reply to existing tickets while you’re away from your desk
• Quickly assign and manage requests with bulk updates on ticket priority, status, inbox and much more
• Add private notes to tickets to collaborate with your team
• Review and sign-off on replies from agents enrolled in training
• Generate time logs on all replies
• Search tickets
• Manage agents, customers and company profiles
• Create tasks directly in your linked Teamwork Projects installation
Questions? Click on the App Support link below and we'll be more than happy to help!
Love the app? Leave a quick review below!
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Teamwork Desk: FAQ
Yes, Teamwork Desk is available for iPad users.
TeamworkPM is the developer of Teamwork Desk.
Your iOS device should have iOS 13.0 or later installed to run the app.
Currently, Teamwork Desk has a user rating of 2.2.
Teamwork Desk Relates To The Business App Genre.
The newest version of Teamwork Desk is 2.0.0.
July 2, 2024 is the date of the latest update of the Teamwork Desk app.
Teamwork Desk officially launched on February 5, 2023.
{{ name}} is considered child-appropriate and rated TeamworkPM.
The following list of languages is supported by the Teamwork Desk app: English.
No, Teamwork Desk is not featured on Apple Arcade.
Unfortunately, users cannot make in-app purchases within Teamwork Desk.
No, Teamwork Desk does not provide support for Apple Vision Pro.
