Known notification schedule bug
Beware, don’t make use of the notification schedule options in the app. They randomly change and you will miss notifications. It’s been a known bug for almost 3 years so they don’t intend to fix it
Free
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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What's New in Freshdesk
9.7.2
December 16, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
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FAQ
Is Freshdesk optimized for iPad devices?
Freshdesk is available on iPad devices.
Who created the app?
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED launched the Freshdesk app.
What is the minimum iOS version required to use Freshdesk?
The minimum required iOS version for the app to work is 15.0 or higher.
What is the overall rating of the app?
The Freshdesk app receives plenty of reviews and currently has a great user rating of 4.5.
What app category is Freshdesk?
Business Is The App Genre Of The Freshdesk App.
What is the current version of Freshdesk?
9.7.2 is the latest released Freshdesk version.
What is the update date for Freshdesk?
The latest Freshdesk update came out on January 5, 2025.
When was the app initially released?
Freshdesk was first released on February 5, 2023.
What’s the age rating for the Freshdesk app?
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED: Contains no objectionable material.
What are the languages offered by Freshdesk?
The Freshdesk app can be used in Bosnian, Bulgarian, Catalan and 34 more.
Can I find Freshdesk within Apple Arcade's selection of games?
Sorry, Freshdesk is not available on Apple Arcade.
Are in-app purchases available within Freshdesk?
Sorry, in-app purchases are not accessible within Freshdesk.
Can I utilize Freshdesk with Apple Vision Pro?
No, you cannot utilize Freshdesk with Apple Vision Pro.
Can I expect ads while using Freshdesk?
No, you can not expect ads while using Freshdesk.