Live Reviews:
Freshchat

Freshchat

Chat with customers on-the-go

⭐️3.7 / 5
Rating
🙌50
Ratings
📼3 scs
Content
📦~ in 0 month
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Freshchat

8.1

June 5, 2024

We’re always making improvements to Freshchat so that you don’t miss a thing.
More

8.0.1

March 8, 2024

We’re always making improvements to Freshchat so that you don’t miss a thing.
More

8.0

February 6, 2024

The Freshchat Mobile app now supports channels, enabling visibility of conversations initiated through platforms such as Email, WhatsApp, SMS, and Facebook.
More

7.10.1

January 17, 2024

We’re always making improvements to Freshchat so that you don’t miss a thing.
More

7.10

December 20, 2023

We’re always making improvements to Freshchat so that you don’t miss a thing.
More

7.9

December 14, 2023

We're always making improvements to Freshchat so that you don't miss a thing.
More

7.8

November 1, 2023

We're always making improvements to Freshchat so that you don't miss a thing.
More

7.7.3

October 18, 2023

We're always making improvements to Freshchat so that you don't miss a thing.
More

7.7.2

October 17, 2023

Channels support in Freshchat - You will now be able to access conversations that come in via Whatsapp, Facebook and SMS channels on the Freshchat mobile app.
More

7.7.1

June 29, 2023

- We're always making improvements to Freshchat so that you don't miss a thing.
More

Price History of Freshchat

Description of Freshchat

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app. Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the iOS app, teams can: • Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. • Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. • Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. • Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Show less

Freshchat: FAQ

Does Freshchat have support for iPad devices?

Yes, Freshchat works on iPad devices.
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED built the Freshchat app.
The minimum supported iOS version for the Freshchat app is iOS 14.0.
The average rating for the Freshchat app is 3.7.
The Primary Genre Of The Freshchat App Is Business.
8.1 is the newly released version of the Freshchat app.
The latest Freshchat update was rolled out on July 2, 2024.
The Freshchat app launched on February 5, 2023.
The Freshchat app contains no objectionable material and is suitable for children aged FRESHWORKS TECHNOLOGIES PRIVATE LIMITED.
You can use the Freshchat app in Dutch, English, Finnish and 9 more.
No, Freshchat is not available on Apple Arcade.
No, Freshchat does not offer in-app purchases.
No, Freshchat does not support compatibility with Apple Vision Pro.

Screenshots of Freshchat

iphone
ipad

More Applications by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Alternatives to Freshchat

Reviews of Freshchat

  • The app stopped notifications today

    This app is very unstable. It usually doesn't display notifications when you open a chat directly from the locked screen. Today it stop displaying all notifications even from new conversations. I would recommend people to not using this app as it will dramatically affect your business.
  • Apple Watch notifications???

    When Freshcaller gets a call and the agent is set to mobile , Apple Watch does not ring like a normal phone call. I keep my phone on silent and miss too many phone calls because of this. How can I enable my Apple Watch to ring when I get a support call?
  • THX-Support

    Takes me to the App Store to download help with temporary ‘Templates support. Thanks team