Second Cup Café User Reviews

Top reviews

App Support

Was fine. Now all of a suddenly won’t support Apple Pay. And support help for this app goes nowhere.

Reliable yet lacks ability for franchisees to set item availability

App immediately hides unavailable items but when items becomes available again, availability is not reflected in the app, at least not immediately. Also, this not only applies to to the app but also the Apple Wallet card, system lacks ability to email digital receipts of in-person transactions when Rewards card linked to account is scanned. Otherwise, I would have trouble keeping track of what I had.
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They removed the option to add gift cards to the app. I get a lot of those and I don’t like keeping the physical cards

Great Coffee

Great Coffee, Clean place.

Okay good job. Keep going.

Okay good job. Keep going.

Needs a tip option

I would rate the app 5 star but there needs to be an option to leave a tip for the staff like with other coffee rewards apps

adding to Apple Wallet not working

i get an error message when i try to add my card to Apple Wallet

No gift card linking or tip option for mobile

While the app has basic functionality it is missing the ability to link their own gift cards and when mobile ordering doesn’t give option to tip. No offers or discounts ever other than points redemption.
Disappointing when compared to other chains apps.

Promotion

À partir du 8 mai le programme de récompense deviendra ridicule. 500 points de plus pour équivaloir au programme d’avant. Pourtant, c’était un excellent programme et c’était ce qui m’encourageait à y aller.

They increased the amount of points a free drink costs

I deactivated my account after seeing how they increased the amount of points a free drink costs. I used to come here every day but won’t be anymore.

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