App doesn’t open
App was great but now just gets stuck on “authorizing user” when I try to go in. Have tried everything...even deleting and reinstalling app multiple times. Nothing works. I googled it and I’m not the only person who has had this issue.
Response from developer
Thanks for your feedback. A recent update to the app should resolve your issue. Please try updating to the latest version and email us at AppFeedback@expedia.com if you continue to have issues.
Terribly unresponsive and limited
Terribly unresponsive and limited
Response from developer
Hi. We're sorry to hear you are having issues with the Partner Central app. Would you mind sending the details of the problem to AppFeedback@expedia.com? We need a little more information to help us troubleshoot any issues you may be experiencing and improve your experience.
Review from Employee
These reviews have to be paid I work at Expedia and all day I get calls from partners saying how awful our website is and how hard it is to use. The ones who even know about the app say its even worse. I have to agree the website is constantly bugging, they are always updating it causing it to crash. Absolute garbage would expect better from a company like this.
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Not updating inventory
I had a booking come through for dates that wasn’t available
So I looked and found 4 other dates that the app didn’t block off after 3times trying to block off dates on the app I had to use the desktop to block the date
So double check your dates to make sure they are blocked
So I looked and found 4 other dates that the app didn’t block off after 3times trying to block off dates on the app I had to use the desktop to block the date
So double check your dates to make sure they are blocked
It is awesome
The only thing is we could get kindly the spot where to put the Expedia’s confirmation number, just like in the whole extranet, in order to be able to find directly the guest when making a search it would be awesome :) maybe through a future update of yours,
Tarik
Tarik
Disappointing functionality
Support messages not captured within the app. No notifications for guest support messages.
So far behind the competition - not good enough
Expedia need to modernise as it’s structure is totally wrong.
Takes forever to upload a new property, need a human to check everything
Constant verification by email to gain access or view telephone numbers
Telephone numbers are wrong (should be verified)
Interface is property view only so cannot view important things across properties - messages, reservations etc. Such a pain to constantly switch between properties.
Booking.com, AirBnb, Tripadvisor are far better.
Takes forever to upload a new property, need a human to check everything
Constant verification by email to gain access or view telephone numbers
Telephone numbers are wrong (should be verified)
Interface is property view only so cannot view important things across properties - messages, reservations etc. Such a pain to constantly switch between properties.
Booking.com, AirBnb, Tripadvisor are far better.
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So far.......
Wow. I’m impressed with the dozens of things this software does. Remarkable! Training class is Monday. My experience with Expedia has been 5 star. Callan my account rep is quick to return calls & emails. I’ll keep you posted
Response from developer
Glad to hear. Thanks for the feedback.
Try to get the phone number for a guest: good luck!
It’s so frustrating to get a phone number to call guests!!! Argh!!! The application asks you to log in several times and it gets into a n endless loop. Terrible! Worst application ever!! Especially if you are in a rush to contact the guests! Fix it please!!!
Not user friendly - no back button
I got a notification that I had a Real Time Feedback. I clicked it and the app opened. No where is it possible to check real time feedback on the app. Another annoying thing is that when I click a topic there is no back button so then I’m stuck on the page. Weird.
