Works where?!?
This app works with 17 hotels across the country... small random places. Searched for hotel in Los Angeles... nothing! Searched “California”... 17 results. Only 7 in CA and the rest across US. Don’t even know what this app will do - can’t do anything until you book one of the 17 hotels.
Needs More Updates
This could be a really cool feature, except at the hotel I used it at it didn’t work half the time. I ended up having to get a physical key because I needed to be sure I could get into my room. Maybe someday it’ll work better!
Sounds like a neat idea
But not well implemented because it lacks a Watch App.
It's like with Apple Pay. Still a drag if you have to get your iPhone out, which negates much of the advantage that makes it really convenient.
I'd certainly would go to a hotel where I could use the watch to open the room door over one where that's not supported!
It's like with Apple Pay. Still a drag if you have to get your iPhone out, which negates much of the advantage that makes it really convenient.
I'd certainly would go to a hotel where I could use the watch to open the room door over one where that's not supported!
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AMAZING...!!!
Can’t being to express how amazing having mobile key will be to guests, hotel employees etc. The fact guests can see on the app the day they check out and the time is amazing! Even better if guests need a late check or change departure date, they do not need to stop by the desk, everything can be done remotely and their access on the phone is extended. This is amazing and I love it!!!
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Doesn't work!!!
Zero stars. Emailed for support and got the"delete app and reinstall" line. Which I did already. It wouldn't scan the back side of my drivers licence.
Crap app, crap support!!!!
Crap app, crap support!!!!
Easy to use
was offered the openkey app at my hotel stay and worked really well
Nice app but staff needs more training
App worked great at a recent stay. I’ve used the SPG key app before and this works much better however the checkin staff needs to be more trained as they could answer my questions.
Great
It's an innovative travel app that's easy to use, convenient and fast, and I love it, great!
great app!
a workhorse for my travels.
