Worst Technical Support EVER
You deleted my negative feedback because don’t want other customers know how worthless you are when a customer account has been locked. Been 12 hours my account was disabled and the supposed 15 minutes to the account reset NEVER HAPPENED. The $720 purchase I was trying to make was given to “Finish Line” who has a great customer service. They already shipped my order 2 hours after I placed my order and your ridiculous and absurd IT service hasn’t unblocked my account yet. Will never purchase ANYTHING else within your loser company. 😝
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Fix the app
I’m pretty sure doesn’t care about their customers only money app is telling me that their is some sort of error that my request can’t be accomplished and says they are having trouble connecting with their servers when I did it on another account entering a reservation was easy and simple and when I tried it on my main account it kept on saying error and can’t connect to our server
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Trash App- Absolutely a set up
I’ve won 7 different raffles that I checked on every 30 mine starting at 5:10pm eastern time.. around midnight each time, it says expired- meaning I won, but neglected to confirm my win. I was never notified (enabled push and email notifications), not to mention I checked every 30 minutes. This app is as bad as SNKRS, maybe worse. I’d rather just constantly lose, than be marked as a winner, but never confirmed which is a bold face lie. I emailed Champs, if they don’t make this right.. I’ll be causing more than $200 in damages and theft than the shoes I actually won but didn’t get would’ve cost. Someone has to teach them a lesson, I’ll be the sacrificial lamb, no problem. I’ll literally wipe that store down, I have a few different ways to cop $1-2K worth of product without a single clue, sign, or employee knowing. I’d prefer to receive my shoes legitimately, but I’ve had enough and will get mine one way or another.. and as it stands, looks like it’ll be my way. 🤷♂️ I’ll list the merch and shoes for sale tomorrow evening what exactly I have for sale and how much. Screw Chsmls.. scan artist all over. Oh well, I’ll get mine. Watch and see.
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App doesnt even work most the time
Seems like every time i try to get a new release or shop on this app or footlocker or even eastbay . I have to jump through so many hoops just to use the app . And after jumping through those hoops still cant buy shoes or get a reservation on a pair of shoes. Every time i hit submit “ REQUEST FAILED” or Couldn't locate any stores around you when there 5 stores up the street . The apps for champs and footlocker don't even function correctly. Go back to in person raffles if you cant get your trash apps to work . Billion dollar company and cant run a website ?
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Champs?
This must be the worst app for sneakers and or shopping, not only am I logged out every 10 minutes for no reason, when there’s any drop the app doesn’t work at all and most the time it won’t let you in, and it kicks you out. I could sit here and name 100 more things wrong with this app, save your self the time and money! With all the money they make you’d think they’d invest in their own app, turns out they don’t! -10/10
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Frustrated Sneakerhead
I love shoes. It’s ridiculous the amount of money I spend at champs and the sister stores. Its upsetting how if you scroll a little too fast on the app it blocks you. There have also been several times I have submit into a raffle and won, but then I can’t claim the reservation because the app kicks me off. I was finally able to log back in in hopes to claim my reservation and all my points are gone and it doesn’t even appear that I submit into the raffle. They need to do better!
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Good Luck trying to win a raffle
This app is absolutely horrible . It will literally log you out right before the time you need to confirm you want the launch of a shoe. Once you are able to log in and click on the shoe it says "didn't confirm on time" this makes me so mad because who wants to pay $300+ resell price for a shoe you should’ve gotten for retail price but this app is always glitching it has happened to me 3 times now
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Total garbage
It logs you off two minutes after you log in making sneaker drops even more difficult to win in their “raffles” you can’t stay logged in but it has no problems sending you pointless emails sneakers no one’s interested in. How about worrying less about sending those emails and focus and the app only needing me to log in once until I manually log off rather than me having to log back in every other minute.
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Search for size not available
The first time I tried to use the app it kept crashing. The second time the app is working but I don’t see a way to search sale by shoe size. It’s very frustrating to see a shoe you like, but your size isn’t available.
I would think size would be something basic and easy to add.
I would think size would be something basic and easy to add.
Good but annoying
I win on this app and footlocker a lot, but these apps bug out so bad when you try to see if you won a release, it doesn’t happen all the time but it happens a lot. I got charged for something from them, but I didn’t know what it was, I look at the things I entered but it says entries locked or entry submitted even after the raffle is over and winners have been selected. I can’t check to see if I won it won’t tell me and it very annoying and frustrating because it does this half the time on hype releases. They need to fix this because it makes me mad. I keep having to sign in and out and refreshing app and it bring up error codes every three minutes and even then it won’t show me if I won or not, I tried of it and other probably are too.
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