Leave a Review JD Sports
The absolute worst customer service they are 100% liars
All they do is lie! I have MANY emails promising a full refund bc I did not receive ANY of my packages but the refund never comes and then I sit on hold for HOURS to speak to customer service reps who PROMISE the refund will be there tomorrow and it never comes they said a $20 credit bc of all the problems that never came it’s all lies and then I try the chat and shocking that doesn’t work so now I’m getting emails claiming “due to the high volume we will be unable to process your refund” after I have been promised multiple times that it’s coming “3-5 business days” is what they keep saying over and over again it’s all lies automated lies after automated lies! I don’t receive my packages and then they lie and don’t send the refund I have literally 4 emails promising a refund in 3-5 days and nothing!!!! I’m so mad I’m so over it I can’t believe this garbage!!!! Hours on the phone— lies emails promising a full refund—lies a chat that doesn’t work and credits they don’t honor! GARBAGE!Show lessGiosmom21
Happy
I’m really happy with the shoes just don’t send me used shoes and missed up packing other then that I’m really pleased with the shoes and prices. You guys keep on doing me right I’ll keep on buying shoes from you thank you so muchFrankLua
Better than Footlocker
Honestly I have had more friendly people and more helpful people at JD than I do at any other shoe/clothing store. I love the customer service and just everything about the store in total and I can’t seem to find the same results at footlocker for some reason some of the people that work there aren’t never seem that happy to work there and just seem way to tired all the time.Show lesschrismoneyman24