App is a waste of time
I keep getting a message saying that they’re having a hard time connecting to their server or that something went wrong, or when checking on my order from my email, it keeps telling me it’s misdirected. It’s super hard to buy anything off of the app, make a reservation, check orders and search for stuff. I keep getting an error and no, it’s not user error. It keeps telling me to try again. It’s such a waste of time. After I receive my order, I will not be using this app. Also, it’s the same issues with the Footlocker app since they’re affiliated. I’m not happy with it at all.
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Request Failed
For about the last 3 months ever time I try to get into the app, it says Request Failed when I try to log into my account. This happens even when it’s not a release or reservation opening. I have an updated Apple phone and no matter how many times I update or reinstall it, I can’t get in. I’m a a long time sneaker buyer with Champs and it’s difficult to even try to get in a raffle let alone claim a reservation when I can’t sign in. Very frustrating when this is a known issue for all of the FLX accounts and there’s nothing being done to resolve it. You can’t tell me that it can’t be done because SNKRS makes it it happen multiple times a week every week with draws. With the resell market so out of control this is supposed to be another way for ppl to get access to retail priced shoes and your lack of effort to fix it only shows that your bottom dollar is the only thing that really matters. I’m just out here trying to be a customer that I’ve been my entire life and it’s almost like you don’t want your customers to win.
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Trash app
Champs and all of its other apps are trash. It’s so impossible and a waste of time to try to get any kind of sneakers releases through Champs website or apps. I got locked out of my account but I’ve had for over 10 years so I had to create a second account. Within a couple months that one doesn’t work now neither. Every time I do a password reset it always says something went wrong. Once I started getting that message for my second account, I decided it’s time to delete and move on from any footlocker app.
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Freezes way too much
This app is ridiculous. It logs you out right before the time you need to confirm you want the launch of a shoe. Then when it finally allows you to login again, it gives you a message saying “you didn’t confirm on time” and they “will offer to someone else”… well no ish, how am I supposed to confirm when your idiotic app doesn’t work?
Get your act together and fix the issues. Stop messing with people that actually want to buy the shoes for retail. This is only an advantage to sellers that utilize bots and then mark up the prices on the shoes to make a profit.
Get your act together and fix the issues. Stop messing with people that actually want to buy the shoes for retail. This is only an advantage to sellers that utilize bots and then mark up the prices on the shoes to make a profit.
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Wish there was a wishlist feature
I downloaded the app so I wouldn’t have to go online with my phone. I like the app but I’m surprised that there’s no wishlist, considering the online website has one. It’s such a simple and helpful feature. Now if I want to save something for later I have to just remember what it’s called, or add it to the cart.
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Very bad service
To start off I was never updated to see my delivery notifications or tracking history. The shoes I ordered came three days late. When they did arrive, it was an entirely different shoe and size. I was told to bring them into a nearby champs store and return them and have the store call and tell them that I’ve returned the item so that they could issue me a refund. All around bad service. Very disappointed. Will go to finish line next time. Better service
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Glitches galore
Glitchy app and not for the casual consumer. It’s pointless to try for the hype releases since they’ll be botted via the regular site and cause the app to crash. You can’t even check the status on sneakers you try to reserve due to it. And if you somehow manage to win you have to pray you can get to reserve it. Same with the footlocker and Footaction apps smh. A multi billion dollar company should be able to come up with a solution for long time consumers !
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The store
Idk about the app but the store is so good I went and all the workers where really nice, chill, and helpful I really like the shoes they have and the music was really good so I can only say that they helped me a lot and I bought some nice shoes so thank u.
Common denominator for this app is FAIL
This app is bogus. Like so many others, I constantly get kicked out if the app and have to sign back in. Products don’t load and I constantly get error messages. This is an ongoing problem with ALL of the foot locker apps. Eastbay, foot locker, and champs. All of these apps are GARBAGE! Fix your crap guys and spend a little more money on investing in your future. More people are buying from apps these days rather than web browsers! WAKE UP!
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Really Slow App
The downloading speed for this app is very slow. I even checked on my Boyfriend’s phone to be sure that it was just my phone or WiFi. Idk if it’s because many people are on it at once but almost everyday it’s very slow and every time i click a pair of shoes to go to the screen where sizes are it takes forever to load. And then it always tells me my password is incorrect but when i “change the password” and use the SAME EXACT PASSWORD that they said was incorrect all of a sudden it works 🤦🏾♀️ I’d rather go to footlocker ..... or Eastbay. This is nonsense
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