What are you guys doing?
I pay for Showtime through my cable provider. It’s bundled with HBO. Do you think I’m denied the HBO Max experience because of that? No, of course not What service am I supposed to be using with you guys, Showtime Now? Showtime Later? Showtime Anywhere? What a messy mess you’ve created. I see very few offerings that justify a continuous subscription to your service in the first place. I then see a show I want to watch on Showtime through Apple TV and have to download some crummy 720p old app that’s glitchy, that I’m not even sure is the correct one. Fix this. It’s incredibly stupid.
To the showtime developer response: thanks for the follow up. I will pass on your suggestion to use Showtime Anytime 720p and cancel my subscription instead. Good luck with your brand!
To the showtime developer response: thanks for the follow up. I will pass on your suggestion to use Showtime Anytime 720p and cancel my subscription instead. Good luck with your brand!
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Worst of the paid streaming apps
I’m sorry to say, this is by far the worst of all the major Marie l paid streaming services. I can’t speak to the content that is included but that’s because the app layout is horrid. If you know what you want to watch, you can search; if you’re trying to browse, then good luck. Also, when trying to pickup where you left off on a series, make sure you remember where you left off, it will always say you are episodes ahead of where you exited.
All said, I gave two stars because it does technically play shoes (albeit slowly and laughingly). I will not be paying for a second month.
All said, I gave two stars because it does technically play shoes (albeit slowly and laughingly). I will not be paying for a second month.
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Bug fixed! ~ old post: Cannot get through one episode of dexter without this app crashing
I recently got a showtime subscription and I can rarely finish an episode of dexter without some buttering time loop or the app not being able to connect. This is driving me insane as I just want to watch this show and have spent hours in loading screens and buffering while trying to watch this show. Needs to be a functional app for a solid review from me.
Update;
Bud fixed, showtime is really running the show now!
Update;
Bud fixed, showtime is really running the show now!
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Abruptly stopped working, but it’s been fixed.
Update: bug has been patched, app is working fine again. 👍
After 30 days of normal use, all of a sudden this app will not load. Like, at all. It spends about a half a second on the Showtime loading screen then conks out. I’ve reset the phone, deleted the app, reinstalled the app- nothing works.
I’ll have to cancel my subscription pretty soon here if ya’ll don’t fix it- and that’d be a shame cuz I’d have to stop hate-binging Billions: the show where all characters have infinite deep-cut knowledge of all things pop culture and sports and make comparative references to said things in every line of dialogue. That’s right- I’d have to cancel it harder than Fox did after 6 weeks of Chevy Chase in the Fall of ‘93. (Feel free to use that one)
Aaaanyhoo, please do the needful and link me to the customer-facing Sev2 ticket addressing the iOS update breaking the app. (I want to see real-time updates on progress. Using iPhone XR, iOS v.14.4.1)
After 30 days of normal use, all of a sudden this app will not load. Like, at all. It spends about a half a second on the Showtime loading screen then conks out. I’ve reset the phone, deleted the app, reinstalled the app- nothing works.
I’ll have to cancel my subscription pretty soon here if ya’ll don’t fix it- and that’d be a shame cuz I’d have to stop hate-binging Billions: the show where all characters have infinite deep-cut knowledge of all things pop culture and sports and make comparative references to said things in every line of dialogue. That’s right- I’d have to cancel it harder than Fox did after 6 weeks of Chevy Chase in the Fall of ‘93. (Feel free to use that one)
Aaaanyhoo, please do the needful and link me to the customer-facing Sev2 ticket addressing the iOS update breaking the app. (I want to see real-time updates on progress. Using iPhone XR, iOS v.14.4.1)
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Delete and re-download
As the other recent reviews, when updating to the new version, the app won't run. Solution is to delete it (don't just "remove from home screen", delete it completely) then download it again from the app store. I know some people say they tried that to no avail, but it worked for me, and I'm using iOS 14 too. I haven't subscribed yet, so I don't know what running the app and playing movies is like, but the app quiting on update problem everybody is complaining about can be solved at least.
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Awful & glitchy
I got this app two days ago and have had nothing but problems. My show either stops after 5 minutes or it replays the same scene over and over. If I FF 10 seconds it’s fine for another minute or so and then the same. It even lost sound once. I’m constantly closing it out and refreshing. Way too much aggravation to watch my show. I am on Wi-Fi but that shouldn’t matter anyway, every other streaming app I have works just fine if I’m not on Wi-Fi. This is not a great into to the 30 day trial. I’ll probably cancel before they bill me. Really sad because I really wanted to keep it and watch dexter next.
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GOOD SHOWS, TERRIBLE TERRIBLE APP!
This is the worst most joke of a streaming service app out of all of them which is baffling since its showtime.. i cant even find a way for help other than showtime claiming its my problem on my end when its theirs, just like many others are claiming. Im so disappointed that i have been paying monthly for an app that glitchy at best, and UNUSABLE at times.. while watching any show or movie you may or may not get interrupted with it stopping, loading and saying “cannot play title” or something of the sort. Then you close the app over and over and it wont let you resume that same title but will allow you to start a new movie or show but cant finish what you were watching. Id give it NO STARS if it were an option. I want a refund for the months that Ive had this unusable app and i will be canceling when I'm done writing this review unless something is done to fix it.
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Response from developer
We're sorry that you experienced trouble when watching SHOWTIME content. If this remains an issue, we would like to troubleshoot this with you. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We are here to help!
So many glitches, unfortunately sigh!
First of all, showtime itself has a great selection; it has some of my favorite atm binging shows. But the problem is with the amount of glitches and issues this app has - it sometimes repeats the same 5 seconds over and over until it craps out completely. Or it just shows network issues and then I can’t resume the show/movie, even after shutting the app down manually. Amount of unfinished shows and movies are piling up on my list now and it’s really frustrating. Idk why showtime is having such a tough time with developing its app as all my other streaming platforms are working great. Shame really, coz it could be an awesome service otherwise.
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Garbage
This app has recently and consistently received 1 star ratings for the exact same basic reason …it doesn’t work. Any competent developer would immediately address customer satisfaction issues by resolving ASAP.. You will see that the same issue is raised repeatedly by users - app freezes, crashes, can’t get thru show. Sort by most recent and you will quickly see what I am describing. The developer, if they respond, will cut and paste the same response- contact customer care, we are sorry you are disappointed, we want to work through this issue with you and your device. None of those extra steps should be needed if you have a reliable app that works! Whose going to pay for a subscription that you need to sit on a support call because the developer’s app doesn’t work? No one has time for such nonsense. I’m actually surprised this app is still available. Seems off with all the 1 star ratings that the ratings matrix isn’t updating reflecting the recent and consistent 1 star ratings.
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Response from developer
We're sorry that you experienced trouble when watching SHOWTIME content. If this remains an issue, we would like to troubleshoot this with you. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We are here to help!
Good content, buggy app
I like the shows that Showtime is making. Their movies aren’t that great in my opinion but their original content overall has been highly entertaining. We really liked Homeland and Dexter.
The Showtime app unfortunately has been frustrating due to technical issues. When we watch “Homeland” on any device, it will randomly start looping a 3-5 second scene infinitely and then eventually the episode will crash. Other times the episode will just crash without looping.
It is very common for us to restart our Apple TV 1-2 times every episode of Homeland.
I looked on their website and they actually mention this issue and the fix is to just restart your Apple TV. That is unacceptable in my opinion. You can’t have an app where your customers are resetting their devices 1-2 times an episode, it just ruins the experience. No other streaming service I have tried has had this issue, which means it can be done. Get it done Showtime and earn that 5th star in my review!
The Showtime app unfortunately has been frustrating due to technical issues. When we watch “Homeland” on any device, it will randomly start looping a 3-5 second scene infinitely and then eventually the episode will crash. Other times the episode will just crash without looping.
It is very common for us to restart our Apple TV 1-2 times every episode of Homeland.
I looked on their website and they actually mention this issue and the fix is to just restart your Apple TV. That is unacceptable in my opinion. You can’t have an app where your customers are resetting their devices 1-2 times an episode, it just ruins the experience. No other streaming service I have tried has had this issue, which means it can be done. Get it done Showtime and earn that 5th star in my review!
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Response from developer
We hate to hear that you are frustrated, and we would like the opportunity to troubleshoot this with you. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We want to help!
