Absolutely Terrible
This is the absolute worst streaming app I’ve ever used. I couldn’t get through more than a minute or two of any episode of the show I was trying to watch before it started to glitch, then eventually fail.
I’d be watching, then out of nowhere, the show started looping. The same 8-10 seconds would play and repeat about 3 times, then a network error would pop up and say the episode is unavailable. This happened with every movie or show I attempted to watch.
To troubleshoot, I switched back and forth between Wi-Fi and cellular streaming, restarted my phone several times, and deleted and reinstalled the app twice. I tried for a solid 45 minutes before I giving up.
I’d be watching, then out of nowhere, the show started looping. The same 8-10 seconds would play and repeat about 3 times, then a network error would pop up and say the episode is unavailable. This happened with every movie or show I attempted to watch.
To troubleshoot, I switched back and forth between Wi-Fi and cellular streaming, restarted my phone several times, and deleted and reinstalled the app twice. I tried for a solid 45 minutes before I giving up.
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Struggled with multiple shows
It has been so frustrating to have a spinning wheel all throughout playback. I have even tried to delete the app and put it back, and I can not get through a single show without pauses, having to start a show from the beginning and never getting to the end of an episode. I double-checked by watching other apps, and all was just fine.
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Can’t get through an episode
I’m trying to watch Dexter and I can’t get through one episode without multiple glitches. It will either skip backwards like a broken record, replaying the same 5 seconds over and over, or it will freeze or just go black. I either have to wait for it to start working again or switch between watching on my tv and iPad just to finish one episode. The same thing keeps happening on both. I know it’s not a network issue on my end bc no other streaming service is having trouble connecting or streaming. I tried downloading the episodes to see if I could watch it all the way through that way, but it won’t download either. If this doesn’t get fixed soon, I won’t have showtime anymore. It’s not worth paying for if I can’t actually watch something all the way through.
UPDATE: Responding with “let us troubleshoot with you” won’t fix the problem. The problem isn’t on my end. It’s obviously a problem on your end bc if you look at the reviews, especially the recent ones, everyone is having the exact same problem. The few recent 5 star reviews all say the same thing (“Dexter/Showtime is the best!”) and I’m starting to wonder if those are even real people reviewing this app or you guys trying to keep your rating up.
UPDATE: Responding with “let us troubleshoot with you” won’t fix the problem. The problem isn’t on my end. It’s obviously a problem on your end bc if you look at the reviews, especially the recent ones, everyone is having the exact same problem. The few recent 5 star reviews all say the same thing (“Dexter/Showtime is the best!”) and I’m starting to wonder if those are even real people reviewing this app or you guys trying to keep your rating up.
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Response from developer
We hate to hear that you are running into difficulty when watching SHOWTIME content, and we would like the opportunity to troubleshoot this with you and your device. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We want to help!
Worst streaming platform
As most users have already noted, the Showtime platform is terrible. Whether it’s the mobile app, on tv, or online, it always seems to crash constantly. Not to mention the UI hinders the UX completely, to the point that having to delete and reinstall just to get it to “connect to the network” is reason alone to cancel the subscription. Nothing is intuitive more easy to find. Did they even user test before rolling out the product?! It’s a shame because there is a ton of great content but it’s almost not worth it. I eagerly expect an update/revamp soon enough, but I’m not holding my breath.
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Worst Streaming App EVER!
I recently downloaded the Showtime app because showtime is not available on my Vizio TV, and let me tell you.. this app freezes, buffers, goes black, just plain out doesn’t play anything every time I go to use it. I am on a fairly new iPad Pro and have very good internet, yet the am still not able to stream off this app. All my other streaming apps work great! Never have issues with them, I only ever have issues with Showtime, which leads me to believe it is the Showtime app itself that is the issue. From doing research online, I found I am not the only one and this is a very reoccurring issue. I’m highly disappointed to say the least.
Showtime, get it together please! This is so frustrating, I can’t get through 20 minutes of an episode without the network giving out😤 about to give up and cancel my account.
Showtime, get it together please! This is so frustrating, I can’t get through 20 minutes of an episode without the network giving out😤 about to give up and cancel my account.
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Response from developer
We hate to hear that you are running into difficulty when watching SHOWTIME content, and we would like the opportunity to troubleshoot this with you. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We want to help!
One of the worst apps to use offline.
Downloading content for offline take forever...plan to have it 4x times the length of the content (1hr show will take about 4hrs to download). It will lock up several times during its downloading, and the only way to get it back to being responsive is to force quit it and re-launch it. Then when you go to play your recorded content back be prepared to only watch 10min of it before it crashes out with a generic “Server Error”...and wouldn’t you know it when go back to play your content again, it has no idea that you made any progress on it, so you gotta fast forward to where you think it crashed...play 10min more only to repeat this process. Worst app ever made for downloading and playing back offline content. UPDATE - It’s been more then a year that submitted this review and they have yet to address any of these issues.
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Response from developer
We hate to hear that you are running into difficulty when watching downloaded SHOWTIME content, and we would like the opportunity to troubleshoot this with you and your device. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We want to help!
Profiles needed
This app would be greatly improved by adding profiles, so multiple viewers could more easily keep track of where they are or what they’ve seen in the shows, movies or series. Most households consist of more than one person, and it is annoying when you stop watching something, and then someone else starts and messes up where you’ve left off.
It’s also the ‘glitchiest’ streaming app that I have… and I have quite a few. If it was free, I wouldn’t complain about this, but when I’m paying for the service, I appreciate not having to start and stop over and over again to watch a show.
It’s also the ‘glitchiest’ streaming app that I have… and I have quite a few. If it was free, I wouldn’t complain about this, but when I’m paying for the service, I appreciate not having to start and stop over and over again to watch a show.
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Response from developer
We hate to hear that you are running into difficulty when watching SHOWTIME content, and we would like the opportunity to troubleshoot this with you and your device. Please visit us online at showtime.com/help where you will find contact options for Customer Care. We want to help!
Amazing App
Don’t watch THE HUMANS the most pointless lame excuse for a rated R movie ever absolutely nothing happens in the movie and when I say nothing I mean nothing these people sit at a table and have a Thanksgiving dinner and it’s all pointless conversation for an hour and a half I didn’t even watch the last 10 minutes because I figured if nothing had happened yet nothing was going to happen this movie should be NR and taken off of this app!!! Besides that this is an awesome app I love it I got it to watch Dexter and I found a lot of other good shows and movies.
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Are the 5 star reviews paid?
This app is the glitchiest app I have ever used, which is shocking considering it’s ShowTime. I can get through about 10 minutes of a show and it glitches and stops, I have to restart the app, and pick a different show for it to work again. Now I’m 20 minutes in! Yay! And it does it again. Can’t skip forward, it won’t play, it’s all black. I’ve tried deleting and reinstalling the app, restarting my internet modem (everything else is working fine, all other apps…). I’ve tried troubleshooting on the website. I’ve looked up the issue on forums. Nothing works. Can’t even watch a show so what’s the point of the app?
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Constant issues using Apple TV
I haven’t been able to watch a single show on our Apple TV’s without the playback glitching and rewinding back 5-10 seconds multiple times before kicking me out of the show/movie. Then when I try to go back into the show/movie it fails. The only way to get back into the show is to close out the application. Then periodically it occurs again. It happened 5 times on one show and twice in the first 3 mins of 21 Bridges. Fix this or I will be cancelling my subscription. I have 5+ subscriptions with other companies and no issues. This is not a WiFi bandwidth issue either. This is clearly bugs in the application and poor integration with the newest versions of Apple TV.
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