Bad
No use
Garbage
The app tells me I can’t order because there are no restaurants near me. I put the address in of the actual restaurant and it still told me there are no restaurants near that address. Complete waste of my time. Guess I’ll order from somewhere else that can actually recognize their own address.
Not Really Ready
When I went looking for a map of locations for trip planning purposes, it asked me for the state. I entered the relevant US state (oddly, nothing about Canada) and only one location displayed. There are several locations in the state. That’s not good.
No online ordering available
There are at least 4 locations near me. Only ONE of them can be found on this app.
Not much of an app
I use an app for deals and regular special coupons. There’s nothing in this app—it’s useless. I’m deleting it.
Doesn’t work
Have an A&W right down the road. Can’t find and can’t event view a menu. Waste!
Place an order
I’m in Ontario and I can’t find app to download in Canada A&w
No online ordering
The only A&W in my area does not take online orders. They have QR codes in the restaurant saying to order online. Not that big of a deal for me. Just wish they had a rewards program.
Region locked
Doesn’t work with Canadian A&W locations
Very bad
Yea it is garbage. They done have their own sign in so you have to use 3rd party like Facebook & google. After entering my location (zip) & just trying to create an order it gets stuck…..uninstalling
Be careful-pricing error
The price for a single patty hamburger is double what it should be on the Apple app. Says it will be $3.69 but when added to the order it doubles to $7.38.
Embarrassing
To have as many restaurants as A&W has and this is the best you can come up with? It may be time for another new CEO.
It wouldn’t even let me create an account just throws an error message that an account can’t be created. When I search by zip code it returns no results for restaurants.
Theres so many things you could do to make this app better but the real problem is it’s really not that far from the ground to begin with and they’re super behind considering how competitive the restaurant industry is.
It wouldn’t even let me create an account just throws an error message that an account can’t be created. When I search by zip code it returns no results for restaurants.
Theres so many things you could do to make this app better but the real problem is it’s really not that far from the ground to begin with and they’re super behind considering how competitive the restaurant industry is.
Show more
App
App is not working!
First visit
This was my first visit and it did not disappoint! Order made to perfection and it is absolutely delicious!
Can only order a combo
Tried to order a single hamburger & RB float. Couldn’t get the price of just the burger to reflect the amount shown on the app. No matter what we tried it was (2x) for a single patty burger (quantity of 1)
Have to drive to (or call) the restaurant to order if you don’t want a combo.
Bummer
Have to drive to (or call) the restaurant to order if you don’t want a combo.
Bummer
Why?
I LOVE A&W…but I do not love this app. Its only purpose seems to be to allow orders at participating restaurants. I was hoping for incentives and discounts but there are NONE in this app. I tried using a discount received via email, but the location I went to said they are not a corporate store so they do not participate in promotions. Disappointed and will be deleting the app and unsubscribing from emails.
Show more
Only works with WIFI
I do not use WIFI often, so it is frustrating that an app only works when WIFI is available.
App is useless
Online order doesn’t work and you can’t even look at the menu. No rewards. It’s literally a waste of space and effectively useless.
Menu On Th App
The A&W app doesn't show the prices at all or online.
I can not get the app to do anything but want me to do a order.
I can not get the app to do anything but want me to do a order.
needs updating
The app has the potential to be good, but it falls behind by simply being a proxy for the A&W website, visibly loading URLs instead of handling links natively in the app. I think the company would also benefit from a points rewards system like other fast food companies have implemented. These have me coming back for repeated purchases, and A&W should try a complete rehaul of their iphone app to push into the future.
Show more
