Pretty awful
Literally the only benefit of having the app is the ability to order ahead. BUT that’s only when the app actually works. A lot of the time it doesn’t take you to the actual menu or times out in the end. Other than that, there are no rewards or special offers or anything. Not worth the trouble.
Response from developer
We're really sorry the app has been letting you down — timeouts and menu loading issues are genuinely frustrating, especially when ordering ahead is the whole point. Your feedback helps our team identify what needs fixing, and we take it seriously. Please reach out to our support team and we'll do our best to make this right.
App no longer works
I go to order and select my location and then it sends me back to the location menu.
Broken
App doesn’t work trying to order in Lodi it’s doesn’t even login or load.
App not working
The app has worked in the past but with the latest iOS update it won’t let me place an order.
A&W got burned!
The app does not work. @ all. Never has. It’s a 0 star app. I wish it worked. Someone got paid to create and publish this app that has never worked, and A&W is probably still paying them for nothing. Meanwhile I have to order my root beer float in person ….
Limitations
The app does not show all items that our local restaurant has and it is not very user friendly overall.
App is completely broken
I’ve uninstalled and reinstalled this app multiple times and all it does is when I go to select a location it just flashes and loads the same screen again. When you try to sign in it just flashes and brings me to the select a location screen which also again doesn’t work. App is completely broken and unusable
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useless app
app hasn’t been updated in 2 years? hasn’t been updated since it came out, seriously? cmon guys, there’s local fast food joints around me that have much better functioning apps… garbage coming from a national corporate restaurant
Not worth it
This app is very slow, and does not let you see the full menu before you order. Also, there are no perks or rewards for how often you use your app. No coupons, nothing. It took me 10 minutes to put in my order, the app refreshed every time I would put one thing in cart.
Simple and does everything it does well
Amazing app design and amazing service!
Darn Awful
Can’t open my account settings lol, can barely open other pages on the app. Olo is a big company with giant clients, how can they not make a good app??
Confused
App doesn’t work.
Crashes and freezes phone severely
Do NOT get this app. Order on computer instead. My iPhone just freezes and crashes when I make an order.
Superior wi
They were so slow they just looked at me and didn’t help they took other people order and I had a pickup waiting there patiently while others where standing there also I didn’t get the right things I wanted and they almost forgot my drink and asked if I had one when it’s clearly a combo meal was a very terrible experience and need more training to do never had a really bad experience until now with this restaurant. Very disappointed….
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Impossible to do literally anything
I’ve created an account because it wasn’t showing a thing but it still didn’t work. Was asking for location I entered and still nothing I just wanted to check out the menu but it wouldn’t let me. So I deleted the account right away. The worst app ever!!!
Bad
No use
Garbage
The app tells me I can’t order because there are no restaurants near me. I put the address in of the actual restaurant and it still told me there are no restaurants near that address. Complete waste of my time. Guess I’ll order from somewhere else that can actually recognize their own address.
Not Really Ready
When I went looking for a map of locations for trip planning purposes, it asked me for the state. I entered the relevant US state (oddly, nothing about Canada) and only one location displayed. There are several locations in the state. That’s not good.
No online ordering available
There are at least 4 locations near me. Only ONE of them can be found on this app.
Not much of an app
I use an app for deals and regular special coupons. There’s nothing in this app—it’s useless. I’m deleting it.
