They don’t do sh
It
Guest pass
AAM made it very easy to register my guest.
Awesome customer service!
I recently bought a new build and have been in contact with Jessica Kirk at AAM All Access. She has gone above and beyond to make sure I am all set up and have everything that I need to get started in our new community! Her communication has been fabulous and I really couldn’t have asked for a better experience as sometimes getting set up in a new home can be difficult!
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Poor app
Not user friendly
HOE
👍
Risible
$49.99 to process a credit card payment for the quarterly HOA fee that is ridiculous and I guess it’s buried in the fine print because I missed it but it won’t happen again
Won’t open
I have set up an account and tried to sign in. It won’t do anything. I have tried changing password with one sent to me. Still won’t open! How do I get it to actually open up to use?
AAM app sucks!
This is one of the most archaic and hard to navigate apps I have seen.
Clunky
Hard to navigate the App. Not user friendly. Great having access to everything but could be nicer
Too hight of charge
This app and hoa add ton of fees making the price for the actual bill 20-40$ extra
Outrageous fees
I just paid my HOA fee for the first on this App. I was quite shocked and irritated to see that there was a $15 platform fee included in the charge! That fee was for using a credit card payment method, however there is also a fee for using a checking account. OUTRAGEOUS!
Scam alert
What a scam! The fees to use this app are outrageous.
Payment failed in December now I have a late fee
I paid my dues with the app in December and it said payment success. Obviously the payment failed as I now have a $65 late fee. No email was sent indicating that I had not paid so I thought all was good
Platform fee outrageous and absurd
Charging such a large platform fee just to pay your bill should be illegal.
Paper statements
I have tried several times for paper statements that stopped coming since July 2025. Instead of any response I end up getting hit for a $25 late fee. The phone is always busy, the website is very difficult to navigate and no matter what I try and can’t get a statement. I have had HOA management before but this is the worst I have seen. I don’t expect a reply as I never can get in touch with anyone to help me. Oh I almost forgot to mention the pay online site wanted $9.99 to process my payment! Are you kidding me?
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Negative review
I got kicked off the auto pay and now it won’t let me set it back up. Also the $2.95 fee is ridiculous
Fees to process payment via AAM app.
The fees to process payments are insane and truly uncalled for. No fee to process payment would be beneficial considering the increase in the cost of living & groceries these days.
This app and company are awful
Awful HOA company and app. The website and app never work, constantly crashes, unable to log in, and all the HOA does is hand out unwarranted fines.
Worst management company ever
Do not use this company. I have been calling, emailing, leaving voicemails and doing everything I can for over a year now and have not been able to get in contact with anyone. This company does not believe in providing any of the service it’s supposed to. I pay every single month on time with auto pay and yet I cannot even get a phone call back. All they do is hand out fines and profit without actually providing the service, communication or a reputable business to the residence of the community.
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Horrible
This app is useless, I end up logging into the website which also isn’t great.
