Disappointing
This can’t be the official app for something I went through a tedious process for. I wish I had done research before choosing AB. There’s just no way this company makes the money they make and has an app this terrible. Connections suck, UI/UX is awful. I’m praying there’s an update because I can’t just wake up one day and choose another provider when there’s literally a device of theirs in my literal head.
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Please update the app
It’s such a trivial thing, but it would be wonderful if the app would show the remaining battery percentage for bilateral implants.
It’s incredibly stupid that if one battery dies, the app won’t show the remaining battery percentage on the other side.
It’s incredibly stupid that if one battery dies, the app won’t show the remaining battery percentage on the other side.
Help
Absolutely the worst app ever. 3-4 times per day to shut phone off to change programs and 2-3 times per day deleting app and reinstalling. Will anything ever be done to fix, or is there another app I could try?
Needs updated
The app is very frustrating. It unpairs from my marvel and I have to go through the whole “find my device” song and dance. It doesn’t remember settings. It’s very frustrating because the apps for other, much cheaper devices are so much better.
Useful
Great app, help me a lot with my cochlear implant. There are times some areas can be so loud. It is nice to turn the sound down just for a bit. Would like it if you could do an app for the Apple Watch.
Needs updating
The app needs to be updated. It hasn’t been updated in over 3 years. One of the things that it needs is to be made compatible with i-phone hearing aid devices. My old hearing aid app did and it worked smoothly with few issues. I think this would address a lot of the disconnecting issues mentioned by others in their reviews.
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Bluetooth
After iOS 26.1 the App Bluetooth disconnect from iPhone intermittently and I need to reboot the speech processor Marvel M90! When will AB update this app to be compatible with iOS 26.1?
Amazing
It gets the job done and it may disconnect time to time but it’s easy to reconnect this app is a 10 out of 10
Bass and trebles
It’s an ok app..but drawback is you can’t adjust the bass and treble as you can others.
This app makes me hate my cochlear
This app has soo little help im struggling with my cochlear to start let alone how everything sound like bubbles and the shocking pain it gives me im down with this being deaf is less frustrating than this app Jesus people
IOS and iPadOs26
App works on IOS and iPados 26 - same as before. So no issues.
But 3 important issues for me…(1)why is there still no Apple Watch interface. Because of an injury, I can’t press the buttons on the processor or HA side easily - so I have to use my iPhone all the time. Having access to the Watch would be 1-step simpler. (2) Why can’t I do some tone equalization on my cochlear side. Everybody is different and I could use some treble boost on that side. (3) Why is there no Active Noise Cancellation like with Apple Air Pods. On planes I have to actually resort to using AirPods to listen to overcome the plane noise-and then I can only do Mono Audio. I’d love to enable ANC on the system.
But 3 important issues for me…(1)why is there still no Apple Watch interface. Because of an injury, I can’t press the buttons on the processor or HA side easily - so I have to use my iPhone all the time. Having access to the Watch would be 1-step simpler. (2) Why can’t I do some tone equalization on my cochlear side. Everybody is different and I could use some treble boost on that side. (3) Why is there no Active Noise Cancellation like with Apple Air Pods. On planes I have to actually resort to using AirPods to listen to overcome the plane noise-and then I can only do Mono Audio. I’d love to enable ANC on the system.
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No active development
No active development, and no developers solicit feedback from the people who actually use this app
Too many flaws
Can you please, please, please fix the app so that it will show the remaining battery balance when the opposite side has run out?
You’ve had twelve years to fix this, what’s stopping you???
You’ve had twelve years to fix this, what’s stopping you???
Advanced Bionics battery info is PRIMITIVE
The app reports battery charge as only 0, 50, 75 or 100%. The implant processor can stop working minutes after a 50% charge is reported. This app is barely functional.
IOS and iPadOs26
To the developers, what are your testing plans for the app to ensure compatibility with the upcoming ‘26’ releases.
Bad bluetooth
So hard to bluetooth connect. I am a tech savvy person and I tried everything using my native bluetooth and the app. What finally worked was to use my native Bluetooth to connect to R-instrument. Then back in the app it could slowly find the left and right CIs. But there’s no way to have known this as it gives you no instructions.
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Primitive
I mean it works but it feels outdated and very primitive compared to other hearing aid apps I’ve used. No EQ, only shows battery life for CI, not for compatible hearing aid. Bluetooth can be sketchy at times. I’d expect more for all the work they put into the Ci itself.
Needs an overhaul
Coming from the Phonak app to this is just disappointing, which caught me way off guard. Especially since AB and
Phonak are part of Sonova. The UI is painful to use - I can say as an engineer I could have built something better in a weekend.
For example to adjust the progressive level on my daughter’s CI requires me to go to device check? That makes no sense. Who decided to bury it in that menu?
Another, and by far the biggest, strike is that you can’t pair more than one device pair. My daughter has a CI and a HA, if we want to switch to her backup CI for swimming we have to unpair her CI and HA, pair the backup, switch it to swim mode (buried in another confusing menu, BTW). And when she’s done swimming we get to repeat the whole process again.
To be honest I didn’t want to write this review as the technology behind these devices is fantastic. But when your primary way of controlling a child’s device (obviously we have the buttons disabled) is the app then there’s a high level of expectation. Maybe it’s time to get the Phonak and AB iOS devs together for a workshop.
Phonak are part of Sonova. The UI is painful to use - I can say as an engineer I could have built something better in a weekend.
For example to adjust the progressive level on my daughter’s CI requires me to go to device check? That makes no sense. Who decided to bury it in that menu?
Another, and by far the biggest, strike is that you can’t pair more than one device pair. My daughter has a CI and a HA, if we want to switch to her backup CI for swimming we have to unpair her CI and HA, pair the backup, switch it to swim mode (buried in another confusing menu, BTW). And when she’s done swimming we get to repeat the whole process again.
To be honest I didn’t want to write this review as the technology behind these devices is fantastic. But when your primary way of controlling a child’s device (obviously we have the buttons disabled) is the app then there’s a high level of expectation. Maybe it’s time to get the Phonak and AB iOS devs together for a workshop.
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Failed connection to devices frequently
I have cochlear hearing aid combined. When either one is tuned off, then another one loses connection Bluetooth connection right away meanwhile both of them lose connection to the app. I have attempted resetting the devices and restarting my cell phone not working at all. The only way to reboot it is removing the app and reinstalling it .
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Definitely needs development
This app is quite frustrating because in terms of general use there is no way to control whether ambient sound overrides closer input or not. That feature is available only when using the Roger On microphone and really should be implemented in all possible modes. Additionally, it could really use bass and treble controls, features which are available in apps for other brands of cochlear implants. Thanks for listening.
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