System is very slow
The app reminds me of an android version, it’s kinda slow and also the Face ID doesn’t work as well
Response from developer
Hello, thank you for your feedback. We are sorry to hear that you're having difficulties with our Mobile Banking app. Please keep an eye out for future app releases as we continue to make enhancements.
Customer Care
Whenever I call Customer Care the wait time to speak to a real person is minimal!!
Response from developer
Hello Carol, we appreciate your kind words and thank you for banking with us!
Kicks out of accounts page constantly
This app was great and then I updated it and it kicks me out about 5 times every time I try to use it after I get to the main page before I can actually see the accounts. It is so annoying and makes it difficult to use if you are in a hurry to transfer money.
Response from developer
Hello, thank you for being a customer of Abington Bank and for reaching out. We apologize for the difficulties you're experiencing. Please contact our Customer Care team at 877.380.2265 so we can better assist you!
