Just awful
They have ruined this product. They have stripped all the benefits, increased prices, made points worthless, the system
Doesn’t even work as promised, no one has a clue and it takes them 2 months to write back to you. Not worth it at all. Get a card at your local course.
Doesn’t even work as promised, no one has a clue and it takes them 2 months to write back to you. Not worth it at all. Get a card at your local course.
No so good
Staff at Troon, via the phone, not helpful or knowledgeable after having trouble with Access. Treating long time customs with disrespect.
Need to integrate international courses
Its buggy, cannot add Oman cell at all, need to add international golf courses / merge with Troon International app
Little to none customer service
Is this company still operating? Customer support is nearly none
Worth-less
There is no obvious way to record points for a round or use points for a round. I was a loyal Troon Rewards member for decades. I don’t know Access and the change from Rewards was done almost overnight. Neither members or the golf courses had lead time or clear explanation. They increased prices and reduced rewards. Whoever is in charge of brand loyalty seems to have missed the memo on the disastrous brand destruction at the likes of Bud Light, Gillette and Cracker Barrel. I hesitated to give this even a one star review because it is truly worth less.
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