Access CCU Mobile User Reviews

Access CCU Mobile
Access CCU Mobile
Access Community Credit Union

Customer Experience

Positive experience50.0% of reviews
Neutral0.0% of reviews
Negative experience50.0% of reviews

~ Based on 12 written reviews from the US App Store.

What users say

Is Access CCU Mobile Safe?

Access CCU Mobile appears safe based on user ratings. AppsHunter Safety Score for Access CCU Mobile is 95/100.

This assessment is based on 583 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
1.2% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 583 App Store ratings for Access CCU Mobile.

Is Access CCU Mobile Legit?

Access CCU Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Access CCU Mobile is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Never works

Worst app ever. Never works on the first try. Always says it can’t validate and I need to call the bank.

Junk!

I hate this app constantly asks to send a code to my phone and lately it hasn't been sending the code at all to the phone I have deleted and added the app many times and still doesn't work!

Great Customer Service

Customer Service is exceptional and online banking make for easy banking! Love my bank!

Crashes

Latest version crashes on my iPhone when initializing the app. Please fix.

Doesn’t work

The mobile app keeps telling me I have to update it to use it. There is no update in the App Store and it’s telling me the app is ready to be opened. Having to use online banking to access my account.

Not enough support with this app

It constantly needs updating to the point where any time I update my iPhone to the latest iOS firmware, the app crashes for weeks after. I’ll open the app and it’ll start to open, give a white screen and crash. I’ve contacted my bank to no prevail. With the limited amount of resources available thru accu on the weekends, the app has to be functioning properly. It makes me debate on banking elsewhere with the lack of support or options. Please try to do better and work to keep your customers needs first.

Thank you
Kris
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Works Good

It’s a straight forward and reliable app.

Great

I like it it’s great but, can u make it were I can send my checks into my account by taking a picture that would be really nice

App Features

Simple and to the point. The app is very manageable. I wish I could use thumbprint to login and it would be neat to add deposits by using the app as well.

Can't login

Can't login even though I authenticate with my password and security questions. No problem on the website, but makes your app pointless and deleted from my phone.

Non profit

This is a great app. Very user friendly with smooth transitions. Makes being a mobile member super simple.

A

Great app! Works really well, and is very smooth when browsing through transactions.