Bugs
For some reason, I can’t upload a new lead from the app. It’s mandatory to input the customers address and the address feature in the app does not work for my iPhone 15 pro. It’s very frustrating having to go to the website just to upload a new lead. Besides that, this app is decently good. Acculynx is the best crm for roofing but their application needs to catch up quickly.
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Great so far
We’ve been using Acculynx for a couple of months now and so far the app has worked really well, released some helpful updates and it’s been a great tools for our salespeople out on the road needing to access information on the go. Photos feature has been smooth and very helpful as well.
Way better than the new app
Old acculynx app is way better than the new acculynx app.
Pictures won’t upload
The last app was very easy to upload pictures on. This new field app won’t allow to me to take pictures or load them from the gallery.
Disappointed
If you use the desktop version. 5/5 stars. The app tho…. It’s so fundamentally flawed it blows my mind. Can’t upload leads. Can’t upload photos. Can’t pull up our calendar. Shows no events. Acculynx really needs to get this app up to par for the amount we spend on a crm system, we shouldn’t be having these issues. It will definitely affect our longevity with the company.
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Horrible!! Buyer beware!!
The entry seems cheap but they get you in and raise the price dramatically. Every new feature they come out with is an extra charge if you want to use it. Don’t get scammed in this software, they make it extremely hard to leave and continue to jack up their pricing.
App needs a complete tear-off
The poor quality of this app suggests the developers aren’t concerned with sales teams and field personnel. It’s been bad for a long time. Obvious features are lacking and it crashes frequently.
Bugs
Super over it!!! Dude idk why my company uses y’all. I produce way too much to deal with the lag. Fix it please like yesterday
Bad App
Please spend some money to fix this app. The pictures take forever to upload and duplicate some of them. For some reason all my leads, prospects, etc won't load so I can't even use the app.
You would think a company of this size would have a good app
You would think a company of this size would have a good app
Horrible Reliability
I can’t tell you how many notes I’ve forgot to go back and write when AccuLynx freezes up and I have to uninstall and reinstall the app on my iPhone. This literally costs me time and $$ every time This happens due to lost productivity of me having to go back and try and remember my own notes and or retake pictures I thought were uploaded. Get it together guys, don’t we pay you enough money??
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Calendar Problems
App calendar lists times an hour earlier than what is recorded on the website.
This issue was supposed to be resolved with the last update but alas we are still dealing with this issue :(
This issue was supposed to be resolved with the last update but alas we are still dealing with this issue :(
Frustrating
It pains me to leave this review, because the desktop version of acculynx is so great. The app on the other hand is terrible, so bad to the point that I’m writing this review. Slow, unresponsive, photos won’t load, photos will not upload, can’t create an estimate or edit existing ones.
I’ve been holding off writing this review for almost a year and a half now, giving the developers time to fix the app. Unfortunately nothing has changed.
I’ve been holding off writing this review for almost a year and a half now, giving the developers time to fix the app. Unfortunately nothing has changed.
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It’s nice but crashes a lot
Can’t view jobs with lots of photos because the app will crash. Does it every single time. Good app nonetheless I suppose.
Aculynx is awesome...app is ok
The functions are pretty limited.
It was better before current updates. PLEASE FIX
After these past few updates the app and the website are beginning to go downhill.
Example: while trying to upload pics I will be kicked out of the app itself straight back to the phone homepage.
Example: while using the website and uploading pics, it will cancel my upload and send me back to either my message board or dashboard
Example: I would log onto the app and it would just keep loading for a long time. I would have to close the app completely and try logging in again
These are just a few of the issues that I’ve been coming across recently. I’ve uninstalled and reinstalled the app multiple times and no improvements at all.
Example: while trying to upload pics I will be kicked out of the app itself straight back to the phone homepage.
Example: while using the website and uploading pics, it will cancel my upload and send me back to either my message board or dashboard
Example: I would log onto the app and it would just keep loading for a long time. I would have to close the app completely and try logging in again
These are just a few of the issues that I’ve been coming across recently. I’ve uninstalled and reinstalled the app multiple times and no improvements at all.
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Mobile is worthless
Takes forever to view photos and documents. My biggest gripe is the fact you cannot edit payments received through the mobile app. Who is carrying around a laptop these days? You can’t even place orders through the mobile app.
Consistent getting more buggy
The app is consistently getting worse and worse to use. With the new update it comes up with errors that won’t allow you to log in! Going downhill quick.
Misbilled and not contact
I was quoted a price per user and since starting with acculynx have been highly over billed each month. I have reached out by phone and email, promised credits and the billing correction to be made just to be over billed this month once again, by over a thousand dollars.
I am promised return calls I don’t get.
My emails aren’t responded to.
I feel like acculynx has me in a choke hold to pay whatever they decide to charge me each month including add ons I don’t have or else loose all my files their CRM is holding.
I am promised return calls I don’t get.
My emails aren’t responded to.
I feel like acculynx has me in a choke hold to pay whatever they decide to charge me each month including add ons I don’t have or else loose all my files their CRM is holding.
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Use anything else
This app gets worse with time. I don’t understand how it has everything needed but never works as needed.
Acculynx rocks!
There is no way I would be able to operate my business and do as much business as I do without Acculynx! Easy to use, stay organized and most importantly save valuable time!
