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Accurx

Accurx

Hospital information sharing

330 ratings
71 reviews
📊 Productivity
🏥 Medical
Free

Details

Released
March 2, 2013
Updated
October 20, 2026

Features

Developer

Accurx Limited
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About

This app helps healthcare professionals share hospital information efficiently. It offers features like a hospital directory, AI-powered transcription for patient interactions, secure patient messaging, and direct GP messaging to save time.

✓Hospital directory
✓AI-powered transcription
✓Secure patient messaging
✓Direct GP messaging
✓On-the-go inbox access
Show original description

What users say about Accurx

Reviews of Accurx are mostly negative: the Medical app is rated 4.8/5 from 330 App Store ratings. What users like most: saves time bypassing switchboard, useful for finding numbers. Top complaints: constantly asking to confirm role/login, disruptive advertising unwanted features. Summarized from real user reviews.

Positive things

  • 👍Saves time bypassing switchboard
  • 👍Useful for finding numbers
  • 👍Good for agency/locum shifts
  • 👍Helpful in busy shifts
  • 👍Reliable software
  • 👍Easy access to contacts
  • 👍Accurate directory
  • 👍Great for healthcare staff
  • 👍Useful for medical students
  • 👍Saves stress daily

Negative things

  • 🐛Constantly asking to confirm role/login
  • 🐛Disruptive advertising unwanted features
  • 🐛Shameful degradation in functionality
  • 🐛No longer useful for hospital doctors
  • 🐛Requires NHS email access
  • 🐛Secure code never arrives
  • 🐛Time-wasting hoops
  • 🐛Nightmare of unnecessary logins
  • 🐛Repeatedly logs you out
  • 🐛Sending permission request emails
  • 🐛Annoying sign-out issues
  • 🐛Redundant due to poor signal
  • 🐛Cumbersome and unintuitive
  • 🐛Unnecessary functionality/security
  • 🐛More spam and nonsense
  • 🐛Bloated and slow
  • 🐛Security causes delays
  • 🐛Not working suddenly
  • 🐛App not working on new iPhone
  • 🐛Private codes/numbers removed
  • 🐛No longer free to use
  • 🐛Can't sign in/register
  • 🐛Incorrect numbers dialed
  • 🐛Unusable after update
  • 🐛Hobbled directory search
  • 🐛Broken, won't let log back in
  • 🐛Horrible update
  • 🐛Call out feature no longer works
  • 🐛Formatting gone in FAQs
  • 🐛More clicks to sections
  • 🐛Terrible since update
  • 🐛Not available offline
  • 🐛Slow and drains battery
  • 🐛Requires internet to log in
  • 🐛No reception issues
  • 🐛Confirmation emails don't send
  • 🐛Update stopped phone calls
  • 🐛Search by phone number broken
See all reviews

What's New in Accurx

10.19.1

October 20, 2026

Consultation activity See all your Scribe documents in one place, from the new Consultation activity section in Lists. - Filter by clinic code, status and date. Clinic codes you favourite in Clinic lists show here too. - Open a document to see its patient, clinic and what happened after it was created. - Mark documents complete or in progress so your team knows where things stand. - Jump to the patient or colleague conversation it was sent in.

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User reviews

Most RecentHighest RatedLowest Rated

Roundabout way to login

For some reason, I have to log in every single time regardless of how soon I last used the app. The login process isn’t straightforward and you have to type your email once within the app which then leads you to the NHS portal which asks you once more to type in your email address. You go through the 2-way verification process only to be kicked out of the app to start all over again. After the tenth attempt you could get lucky and finally access the directory, at which point dashboard would already have picked up your call.
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11278suspiciousapp

Accurx

Very useful directory and saves a lot of time and effort.
MKM Rajesh Kumar

Updated now doesn’t work

New iPhone 17. App worked perfectly before app update. Now won’t let me login or create new account.
00987462719

Frustrating to use

The app used to be very simple and quick to use. Very helpful while covering busy nights and needing quick access to specialty contact details. In the past couple of months, it has become more frustrating and laborious to access. Constantly asking me to confirm my role, login, advertising unwanted features like scribe… it is disruptive to use and at this point it may be quicker for me to just go through switch. Disappointing!
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EEd-Sea-

Shameful degradation in functionality

Shameful example of a large company buying out an actually useful application and effectively making it completely useless. Very sad. I miss induction.
Oopd29373
See 66 more reviews

User experience

🐞

Reported Bugs

31 issues

Constantly asking to confirm role/login

Bug

Secure code never arrives

Bug

Repeatedly logs you out

Bug

Keeps signing me out

Bug

Text code authentication not received

Bug

Accurx keeps logging me out

Bug

Doesn't let me download hospital directory

Bug

Can't even get into the app

Bug

Multiple password resets & MS authentication issues

Bug

On a authentication loop

Bug

Continuously attempts to verify mobile number

Bug

Security causes delays

Bug

Not working suddenly

Bug

App not working on new iPhone

Bug

Can't sign in/register

Bug

Dialed number calls wrong number

Bug

No verification code sent to email

Bug

Keeps losing user ID

Bug

Email password prompt does not send

Bug

Refuses to allow new entry setup

Bug

Can't get access after changing phone

Bug

No support received

Bug

Update stopped phone calls from within app

Bug

Call out feature no longer works

Bug

Formatting in FAQs gone

Bug

More clicks to each section

Bug

Not available offline anymore

Bug

Keeps logging me out

Bug

Requires internet connection to log back in

Bug

Confirmation emails don’t send

Bug

Search by phone number broken

Bug
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Requested Features

6 requests

Split into two apps (directory vs. other features)

Feature

Create for all hospitals

Feature

Optimized for iPhone X

Feature

Fix search by phone number

Feature

Unify interchangeable titles (SPR & reg/registrar)

Feature

Make searching easier

Feature

FAQ

What does Accurx do?

Accurx is a mobile application designed for healthcare professionals to facilitate efficient hospital information sharing and communication. It provides features to quickly access contact details, transcribe patient interactions using AI, message patients securely, and communicate directly with GPs.

What are the key features of Accurx?

Key features include a comprehensive hospital directory for quick contact information, Accurx Scribe for AI-powered transcription and note generation, secure messaging for patients, direct messaging to GPs for faster responses, and on-the-go access to your Accumail inbox.

Is Accurx free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases, indicating it is a free service for its users.

Who is Accurx intended for?

This application is designed for healthcare professionals, including doctors and nurses, who work within hospital settings. It aims to streamline their daily tasks by providing quick access to information and efficient communication tools.

How does Accurx Scribe help healthcare professionals?

Accurx Scribe utilizes AI to transcribe patient interactions in real-time, saving professionals from manual typing. It then generates structured notes and can create letters and other necessary documents within seconds, all of which are saved for easy review.