Pictures, maps
Let us take pictures, even if the cell service is not the best and have it stored so when we get back to the store or a better service connection, the phone will update the photos
Allow us to choose our preferred map. If we’re on a iPhone, don’t force us to use Apple Maps allow us to use Google maps allow us to choose.
Allow us to choose our preferred map. If we’re on a iPhone, don’t force us to use Apple Maps allow us to use Google maps allow us to choose.
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Forced AI learning acceptance
Forced into accepting ai learning off of your behavior. Deleted the app.
Hey ARMA more like Hey, No
I used to have this installed on my personal phone because it was convenient, but with the addition of Hey ARMA and the new terms of service requiring consent to feed into a generative database I will no longer be using it.
Not to mention, the newest app versions no longer function properly on older versions of Android, to where you can’t even type into the search bar.
Decent idea for people who have trouble pinpointing their product searches, bad execution with yet another genAI data collection requirement. 😒
Not to mention, the newest app versions no longer function properly on older versions of Android, to where you can’t even type into the search bar.
Decent idea for people who have trouble pinpointing their product searches, bad execution with yet another genAI data collection requirement. 😒
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Really HELPFULL
Really good app
No notifications
Notifications are not coming through even though they are turned on in the app and on my phone
Nonstop
Issues
Search from home screen
When you start a search it defaults to alpha entry and it used to start in numerical. It also showed a 10 key keypad to make entering a SKU easy. It is no longer easy to enter a SKU especially if you’re an iPhone user. iPhones native keyboard does not have numbers on it! So an iPhone user has to switch screens to the number/symbol screen. I’m one iPhone user who is not happy with the changes you have made to this app!!!
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Helpful but needs work
App is great & very helpful but when searching for items its takes around 30 seconds to load information on product. As well when on deliveries where you have the option to take a picture of product being delivered the app crashes, restarts app & does not process the picture that was taken. Making the person on the delivery sign for delivery & that shouldnt be the case. Needs improvement ASAP
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Very slow app
The app gets slower each update and the camera use has gotten better but still glitchy and slow
Getting Worse
The flash sale did not work at all for me. So I missed every deal. The camera for scanning is trash.
Needs Work
Terrible search engine. The number of search results increases as you add keywords instead of becoming more specific.
Acenet needs a terminal screen popup to notify employees when an online order is awaiting fulfillment.
This app and acenet should show current promotional prices in the customer price.
Stores should be able to check availability at all nearby stores.
Acenet needs a terminal screen popup to notify employees when an online order is awaiting fulfillment.
This app and acenet should show current promotional prices in the customer price.
Stores should be able to check availability at all nearby stores.
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My personal experience
It’s awesome but only current issue I’m seeing is that when I scan an item there is a green rectangle covering about half the camera and I cannot zoom in or out and it’s all blurring the screen when I try and get close to the item barcode but if I’m too far and cannot read it.
Update Ruined the App
App is now slow and unresponsive at times.
Why change the camera?
I only use this app to scan codes for information and now I cannot scan anything because my camera refuses to focus. I have the newest iPhone and in 2025 I cannot scan something 6 inches away. Your apps optimization is horrible and whoever pushed for these changes should be fired.
Scanning UPCs
The very first version scanned UPCs like a champ. Current version however, the scanning screen is half filled at the top solid green, and will not scan unless the UPC is, near the bottom or off the screen entirely at the bottom.
Scanning feature is worse than it used to be
The new app fails at some things. The worse is the scanning feature. As now it’s easier to just type in the whole upc. Which negates a major feature of this app
Unusable
New update makes it unusable. Camera doesn’t even scan barcodes anymore
Y’all broke the app with the update
I’ve never wanted to break something more. My phone that is, after this new update. The scanner will not allow my camera to focus, causing the utmost frustration. I also have half of my screen greened-out when trying to scan. This app is not making my work life easier. Where did item history go too??? Did you guys test this before you rolled it out? I expect better from our Ace technology team. Sincerely, a Whitmore Employee.
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Photo’s not working
When completing a delivery and using the photo option the app shuts down after hitting accept photo.
Recent update upc/sku scan.
The recent update Messed with my camera for scanning UPC and SKU, it use to default to my micro close up camera lens I could scan barcodes quick and nice but the recent update made it so that it uses my normal or 2x zoom and when I try to scan a barcode on a shelf or sheet I have to scan multiple times for it to get the one I want because it is scanning everything in a 4 foot radius. It worked previously but broke with the update I don’t mean this in a rude way just want how it worked before now.
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