Ace Trace User Reviews

Customer Experience

Positive experience53.2% of reviews
Neutral6.4% of reviews
Negative experience40.4% of reviews

~ Based on 218 written reviews from the US App Store.

What users say

Is Ace Trace Safe?

Ace Trace - Shot Tracker appears safe based on user ratings. AppsHunter Safety Score for Ace Trace is 86/100.

This assessment is based on 1,890 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.8% of ratings point to a safe experience
2.9% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 1,890 App Store ratings for Ace Trace.

Is Ace Trace Legit?

Ace Trace - Shot Tracker appears to be a legitimate app. AppsHunter Legitimacy Score for Ace Trace is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad

I have great light and angle, yet every shot Ai won’t work and wants me to manually pick shot trajectory. Then it is just a basic flight pattern to choose from that has nothing to do with what ball actually did. Completely worthless.

Waste of time

I tried to get a video of me throwing a disc for disc golf and this thing lags like I’m in the 1800

Response from developer

We appreciate your review and are happy to help with anything you may need. Feel free to contact us at help.acetrace@gmail.com for further support.

Errors

Bought it. Import a video it pops up oops an error occurred. No idea what error but cancelling before I get charged.

Response from developer

Our apologies for not meeting your expectations. We appreciate your feedback and would like to offer our help in addressing any concerns. Please contact us at help.acetrace@gmail.com, and we’ll be happy to assist you.

Not for golf

App worked very poorly for golf. Not sure about other sports, but we ended up with tiny arcs near our feet, out of frame, and basically everywhere but where the ball actually flew. You’re basically paying $5 a week (don’t even get me started on the audacity of a weekly subscription model for this type of app) to draw your own arc on your videos, since their tracking software doesn’t work at all. Also, even the paid version has watermarks despite being advertised as not having them. Overall, definitely the most disappointing and misrepresented of these types of apps that I have tried. Would highly advise everyone to stay away from this.
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Response from developer

We sincerely apologize that your experience was not what you expected. Your feedback helps us improve, and we'd love the opportunity to make it right. Contact us at help.acetrace@gmail.com, and we'll do our best to assist you.

Sucks

This is butt cheeks , doesn’t work at all

Very good

Very good

Golf

Just because you have to pay for it good app though

Thank god for trials

I’ve seen others that are much better, this one actually sucks. It’s simply literally just does not follow the ball. It has all three modes and it takes way too long

Don’t purchase

Incredibly hard to figure out

worst app ever

glitches nonstop

Bad

This thing not good

Too Much $$$$

Too expensive for the average golfer. Free trial is over before you can get a good chance to assess the quality.

Good app but bugs

Used to use this app religiously for my golf video editing however the last month or so since upgrading to the yearly plan I’ve been kicked out during every edit. Not ideal - update needed.

Response from developer

Thanks for sharing your experience. If you have any questions or need assistance, don't hesitate to reach out to us at help.acetrace@gmail.com.

Price

Not free

Can’t elongate or reshape arc

Tracer works like others yet it shows an abnormally low and straight ball flight that is most likely not the actual shot shape

Need a pinch option and less pop up for rating

Love the app needs some work, such as if a shot is so high I need to pinch the video out and struggle with that and it stuffs up the line. So a pinch zoom option would be awesome. Also the fact it asks for a rating every second you want to edit is very annoying so that’s why I’ve left a lower rating as I’m trying to edit a few videos and it’s frustrating.
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Response from developer

We're truly sorry that things didn’t go as you had hoped. Your feedback is extremely important to us, and we’re here to help. Don’t hesitate to reach out to us at help.acetrace@gmail.com if you need support.

App constantly crashes

App is constantly crashing when tracing a rendering a shot.

This app was so good….

I really used to love this app. It started off strong and had serious potential. I was even subscribed to the premium because the features were promising.

Unfortunately, it seems the app has lost support. Updates have been few and far between, and the experience has deteriorated significantly. On my iPhone 17 pro max the app frequently crashes during exports. The free curve tool glitches out and doesn’t work reliably. Videos are downscaled even when I specifically choose not to, and HDR footage comes out looking weird. Turning off hdr hasn’t fully resolved this issue either.

It’s disappointing because the app worked really well for a while. I understand that building and maintaining an app takes serious effort, especially for a smaller team, but at the premium subscription price, I can no longer justify renewing when bugs aren’t being addressed and updates are rare.

Hoping to see a solid update soon so I can come back and renew. Right now I have to step away.
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Response from developer

Your input is valuable to us! If you need any assistance or have questions, please reach out at help.acetrace@gmail.com.

Scam

App requires a subscription right away. I tried to upload my video and immediately received an error. Seems like you have to pay before knowing if it’s any good.

Constant Review Popups and Bad AI Tracing

Very disappointed with this app. I uploaded multiple golf videos and the AI could not trace a single ball flight correctly. It constantly gave me “trace manually” errors instead of actually working automatically. On top of that, the app keeps asking for reviews every few seconds which becomes extremely annoying. The whole reason I downloaded this app was for easy ball tracing, and it completely failed. I’ll be deleting it and using another app instead.
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