It doesn’t work as it was supposed to.
This app requires significant improvements. Paying monthly fees repeatedly makes it difficult to use. In today's age, bills should be paid easily without needing a desktop computer. Please resolve this issue or hire someone capable of fixing it.
App doesn’t work
The app needs to be remade. Every time I try to login to make a payment it’s impossible. I have to call it, which is very inconvenient for me as I make all my payments online and set up automated payments. The app is horrible. It cannot function properly.
Useless
Can’t do anything with out being redirected to a website
My member info don’t match
Impossible to log in, very poor costumer service
The worst
The app doesn’t event work I have the insurance is no as bad as the app or the website useless
Cannot register account
I followed the instructions to register on the app, including viewing a sample ID card to make sure I have the right one. I entered both the member ID minus the first three characters, as well as the entire member ID. I tried with my middle initial and without. Member ID not found. This app simply does not work.
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Robust functions
Very robust functions for a mobile app. This is specifically for their individual insurance products. Everything you need to manage your health coverage.
