Horrible transition
As someone with over 40 years in enterprise software experience, the transition to epic was the worse I’ve ever seen. When they cut off the old system not all records came over. And I wasn’t able to message my provider using the app till over a week later. When I tried calling all I got was a ringing line. No answers. They should have beefed up the phone coverage during this time.
Poor planning by a multi billion dollar company.
Poor planning by a multi billion dollar company.
Show more
Erasing my previous messages
Don’t like that it erased my previous messages sometimes I go back over and now I can deleted them to send other messages to other doctors that are on my messages. I liked having them there so I could just tap it and email messages back to other doctors that I’ve gone to.
Shared account multiple notifications
I have shared my account with my husband….how do I stop all of his appt notifications and checkin. I do not need nor want his communications… I just want the access for when I WANT to check his site
Most records missing
Very concerning that since switching from the Portal to this new MyChart, most ALL of my previous records, lab work…all gone. If not gone, very incomplete at best. I certainly hope my doctor still has it since EVERYTHING is done on computer now. I don’t understand how things entered and available on the Portal were not transferred into this new system.
Show more
Past visits, messages & medications do not appear.
summary of past Visits to other specialist do not appear although they appeared in the old portal. Past conversations in Messages do not appear. Medications do not appear. Only future appointments appear.
