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AHC Mobile

AHC Mobile

AmeriHealth Caritas Member App

104 ratings
54 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • February 7, 2018
  • August 31, 2026

Features

Developer

AmeriHealth Caritas Health Plan
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About

Manage your health care with this app, offering quick access to your member ID card, provider information, and medication tracking. It helps members make every provider visit valuable and stay on top of their health.

✓Electronic member ID card
✓Medicine tracking and reminders
✓Find doctors and hospitals
✓Care and program reminders
✓Health history review
✓Access to resources and contact info
Show original description

What users say

Summarized from real user reviews of AHC Mobile. Based on 104 reviews and a 1.3/5 average, it highlights the 2 positives and 15 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Customer service available
  • 👍Shows medication side effects/interactions

Negative things

  • 🐛App is unusable
  • 🐛Cannot log in
  • 🐛Cannot register
  • 🐛Website is broken
  • 🐛Outdated information
  • 🐛Cannot update information
  • 🐛Cannot reset password
  • 🐛No support for minors
  • 🐛Navigation is difficult
  • 🐛Search functionality broken
  • 🐛App doesn't update
  • 🐛Customer service unhelpful
  • 🐛App doesn't recognize members
  • 🐛App crashes
  • 🐛Login issues persist for months
See all reviews

What's New in AHC Mobile

6.19

August 31, 2026

New Fixes

User reviews

Most RecentHighest RatedLowest Rated

Do not choose this company

Absolutely the worst insurance company I have ever worked with. Websites are awful. The is useless. The phone lines have long waits.. don’t waist your time and money. There is better.
Don’t use this insuranceDon’t use this insurance

Terrible app

This app never works!
Jared2427Jared2427

Error

Can’t register it’s saying errror
Elementary schoolsElementary schools

Needs an upgrade

App is absolutely terrible needs to be redone completely
The website is just as bad as far as trying to navigate or add care members which I’m guessing I’ll have to make separate profiles for my children
GanesiplayGanesiplay

Mobile App Doesn’t Work

The mobile app has old information that can’t be accessed nor updated. Can’t update login information to reset password. The whole app should be ousted and removed. Then, replaced with an app that actually supports the client/participant.
?87?56?87?56
See 49 more reviews

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User experience

🐞

Reported Bugs

39 issues

App spins and shows error on registration/login

Bug

Find a provider button restarts the process

Bug

Doctor information is incorrect

Bug

Servers have been down for a week

Bug

Cannot sort by specialty

Bug

Paging returns to page 1

Bug

No sign-in area for members

Bug

App doesn't recognize login information

Bug

Error message when trying to do anything

Bug

Member not found error

Bug

App doesn't update plan information

Bug

Customer service reps know nothing about the app

Bug

Cannot log in since downloading the app

Bug

Contact customer support is a blank page

Bug

Cannot recall password, reset fails, no web matches

Bug

App says member not found

Bug

App says no account for email, but also account already exists

Bug

App says user not found, but website login works

Bug

App says user not found for forgot username

Bug

App says information already being used for registration

Bug

App says plan cannot be found

Bug

App says personal info/member ID/password not found

Bug

App doesn't work, requires upgrade but new version has same error

Bug

Update not working, no update available in app store

Bug

Keeps telling me there's an update, but nothing to update

Bug

Cannot complete registration

Bug

Logs in for a second then logs out with error

Bug

Cannot see claims on app

Bug

Cannot make account for minors (under 14/16/18)

Bug

App doesn't open past initial screen

Bug

Cannot set up account, state not listed

Bug

App doesn't work, plan not found

Bug

Cannot log in, user not found

Bug

App crashes

Bug

Login screen freezes

Bug

App is incompatible with older devices

Bug

App has old information

Bug

Cannot access or update old information

Bug

App should be ousted and removed

Bug
✨

Requested Features

12 requests

App needs complete overhaul

Feature

App needs to support clients/participants

Feature

App needs to be replaced

Feature

App needs to be redone

Feature

App needs to support minors

Feature

App needs to allow filtering of results

Feature

App needs to correctly display provider acceptance

Feature

App needs to be in Spanish

Feature

App needs to allow telemedicine

Feature

App needs to provide more information

Feature

App needs to allow communication with doctors

Feature

App needs to allow users to see child's health plan without calling

Feature

FAQ

What does the AHC Mobile app do?

The AHC Mobile app helps AmeriHealth Caritas members manage their health care. It provides quick access to your member ID card, allows you to track your medicines with reminders, and helps you find doctors and hospitals within the network. You can also review your health history and access important resources.

What are the key features of the AHC Mobile app?

Key features include an electronic member ID card, a medicine cabinet for tracking prescriptions and setting reminders, a tool to find doctors and hospitals with directions, access to your primary care provider, care and program reminders, a review of your health history, and a list of contact numbers for the health plan.

Is the AHC Mobile app free to use?

Yes, the AHC Mobile app is available for free. There are no in-app purchases or advertisements mentioned, indicating it is a free service for AmeriHealth Caritas members.

Who is the AHC Mobile app for?

This app is designed for current AmeriHealth Caritas members who want to easily manage their health plan information and access healthcare services. It is also useful for those interested in learning more about AmeriHealth Caritas health plans.

What information can I access about my health history?

You can review up to six months of your care team visits and hospital stays through the health history feature. This allows you to keep track of recent medical interactions and appointments.