Access your health plan information conveniently from your mobile device. View claims, benefits, and utilize mobile-friendly ID cards with an optimized home screen for easy navigation.
What We Love
- 👍 Easy to access information
- 👍 Convenient bill payment
- 👍 Helpful for medical planning
- 👍 Good for on-the-go information
Room to Improve
- 🐛 App doesn't work
- 🐛 Login issues
- 🐛 App crashes frequently
- 🐛 Broken links for services
- 🐛 Inability to access benefits/information
- 🐛 Broken homepage display
- 🐛 Cannot sign in
- 🐛 Services don't work
- 🐛 Cannot view account to pay bill
- 🐛 Have to keep changing password
- 🐛 App keeps closing
- 🐛 Defaults to non-working browser
- 🐛 Cannot use Face ID/passkey/OTP for login
- 🐛 Generic login error messages
- 🐛 App crashes or doesn't open
- 🐛 No way to communicate with customer service via app
- 🐛 Cannot connect fitness apps
- 🐛 App is constantly down or crashing
- 🐛 Ineffective login process
- 🐛 Keeps going back to sign-in page
- 🐛 App no longer opens after update
- 🐛 QR code login inconvenient
- 🐛 Terrible login process
- 🐛 Not user-friendly for phones
- 🐛 App is not working
- 🐛 Spins and spins, cannot log in
- 🐛 Cannot log in with newly created credentials
- 🐛 Logging in has become problematic
- 🐛 Cannot pay premium within the app
- 🐛 App won't add card to Apple Wallet
- 🐛 Useless for finding doctors/providers
- 🐛 Dead link for medical provider search
- 🐛 Cannot pay bill through app
- 🐛 Cannot register on the app
- 🐛 Blank pages when clicking buttons
- 🐛 UI rendering issues
- 🐛 Developer support link leads to 404
- 🐛 Cannot pay bill on the app
- 🐛 Error message when opening app
- 🐛 App is unsupported/not in service
- 🐛 Cannot open updated version
- 🐛 Cannot check off terms and conditions
- 🐛 Unable to accept terms and conditions
- 🐛 Cannot click agreement checkbox
- 🐛 Payment system doesn't work
- 🐛 Procedure Cost Estimator doesn't work
- 🐛 System doesn't accurately track payments
- 🐛 No payment confirmation
- 🐛 Cannot see payment history
- 🐛 Search element needs upgrade
- 🐛 App needs upgrade and bug fixes
- 🐛 Achieve well-being section has defects
- 🐛 ID card not available after sign-in
- 🐛 Find a provider feature is down
