Ambetter Health User Reviews

Customer Experience

Positive experience24.8% of reviews
Neutral5.6% of reviews
Negative experience69.6% of reviews

~ Based on 621 written reviews from the US App Store.

What users say

Is Ambetter Health Safe?

Ambetter Health appears safe based on user ratings. AppsHunter Safety Score for Ambetter Health is 96/100.

This assessment is based on 47,609 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 47,609 App Store ratings for Ambetter Health.

Is Ambetter Health Legit?

Ambetter Health appears to be a legitimate app. AppsHunter Legitimacy Score for Ambetter Health is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Normal

Excelente

Paciente

Bueno

Excellent Intitution.

Great service

The enrollment was very good.

App

The app don’t work for m but I still love AH💕

Service

Excellent

Don’t understand why people have rated this highly??? Worst app ever

I’ve been a customer for a few years now. This app is and always has been the bottom of the barrel. Just try and find a care giver!! The app changes areas all by itself. Never finds the caregiver you search for even though you have an EOB and previous visit.
Ambetter no longer accepts my previous Doctor, assigned me a PA, which no longer works in the area. Can’t change this on the App, can’t find the present PA I used (just to replace the given one).
Everything seems to just try and steer you to their teledoc area. Not surprisingly as then they can control your care and their costs. I’ve been dealing with this App for at least three years and just now am leaving a review as I saw it was rated 4.8. That was so laughable, I felt inspired to let people know….its not even a One star. I’ll go to the full site now and hope that’s better.
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Constantly crashes

The app is horrible and yet it is the only way I have to manage my health insurance. It constantly crashes it requires like 17 layers of verification. When I do get it to open it spins and spins and spins on loading.. the data in the app isn’t always accurate because it says my insurance is active it. The insurance company is telling my providers that my insurance isn’t active and it takes days to clear it up. It is not worth the $700 a month I pay for Ambetter.
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The app can’t find my account

The app, just like Healthnet, can’t find a match so that I can login. If this app doesn’t work why is it still available?

Lo recomiendo

Excelente

Muy

Bueno

It’s been a blessing

I signed up for Ambetter in February 2025 in June 2025 I had a stroke Without Ambetter. I don’t think it would be here today.

Ambetter Health Insurance, Dental, & Vision

I love how user friendly the app is!!! I also love how organized it is. It is easy to find what you’re looking for!! I will continue to use it. The only problem I have had is I still haven’t received my visa rewards card and have ordered it twice.

Not user friendly

The app is not user friendly!!

just let me log in!

this app would be great if i could use it however every single time i try to login over the past at least 3 months it force closes the app. i've uninstalled and reinstalled the app multiple times. it's just ridiculous.

I’d card

Great app

Face ID

App is generally fine, but Face ID has not worked for me once since I downloaded this app. Have to go through the whole login process each time and it’s fairly annoying.

Login issue

Earlier I had to login again even I turned on Face ID. Now I’m having to change password, on each usage.

Easy

Ease of use is wonderful

Review

Everything is great in the app. Wish the Face ID feature worked. They did say they’re working on it though.